Alice Forrest
Caledonia,MI
Summary
Versatile dental hygienist dedicated to enhancing patient experiences through effective communication and behavior management. Familiar with ICD-10 and CPT coding, ensuring accurate documentation and streamlined workflows while providing exceptional care tailored to individual needs.
Overview
1
1
Certification
28
28
years of professional experience
Work History
Dental Hygienist
Hamilton Pediatrics
Grand Rapids, MI
03.2021 - Current
- Trained special needs patients to navigate dental visits effectively
- Implemented behavior management techniques to ensure patient comfort
- Educated patients on dental care while creating a fun, engaging atmosphere
- Demonstrated strong communication skills while interacting with patients and staff.
- Exhibited confidence and enthusiasm while engaging with patients and providing care.
- Familiar with care point and hospital dentistry
- Working on Monday, Tuesday and Wednesday
Dental Hygiene Coordinator
Dr. Doug Klein
Grandville, MI
01.2021 - 11.2021
- Welcomed patients at reception, ensuring a friendly environment.
- Processed and submitted insurance claims to ensure timely reimbursements
- Updating patient records and documenting recent treatments and procedures
- Rescheduled and canceled appointments to accommodate patient needs by canceling or rescheduling as needed. as needed
- Updated patient records and documented treatments to maintain accurate health histories
- Verified methods of payment and collected payments
- Scheduled follow-up appointments to enhance patient care continuity
Dental Hygienist
Family Dentistry of Caledonia
Caledonia, MI
03.2005 - 06.2020
- Expertise in assessment, treatment, and prevention of oral diseases
- Educated patients on oral health, hygiene, and disease prevention to promote better health outcomes
- Built strong relationships with patients to enhance trust and improve communication
- Demonstrated attention to detail in all tasks
- Managed time effectively to ensure timely patient care and maintain clinic efficiency
- Maintained composure during high-stress situations
- Established rapport with patients to enhance their experience
- Prioritized interpersonal interactions to foster teamwork and collaboration
- Relied upon to complete tasks reliably and on time
Dental Assistant
Partners in Dental Care
Grand Rapids, MI
02.1999 - 09.2003
- Developed strong relationships with patients through effective communication
- Prepared dental procedures to ensure efficient workflow and patient comfort
- Assisted in 4-handed Dentistry to streamline procedures and improve patient care
- Maintained high standards of accuracy in all tasks performed
- Gained hands-on experience assisting with orthodontic patient care
- Excellent clinical and customer relations
Child Care Coordinator
Kewadin Casino
Sault Sainte Marie, MI
- Coordinated daily operations of child care center, ensuring safety and engagement for all children
- Oversaw staff and children's activities, fostering a supportive and educational atmosphere
- Cultivated a child-friendly environment, promoting positive interactions and developmental growth
- Demonstrated activities for children to enhance learning and development
- Modeled appropriate activities
- Organize healthy meals
- Planned and prepared nutritious meals for children at the center
Education
Dental Hygiene (Associate) -
Grand Rapids Community College
Grand Rapids, MIDental Assisting (Associate) -
Grand Rapids Community College
Grand Rapids, MIEarly Childhood Education (Associate) -
Lake Superior State University
Sault Sainte Marie, MIHigh school diploma -
Sault Area High School
Skills
- Knowledge of ICD-10 and CPT coding for medical and dental
- Medical and dental terminology
- Virtual meeting facilitation
- Excel
- Microsoft Office
- Eaglesoft dental software
- Dentrix dental software
- Patient assessment
Certification
- Certified Professional Coding Course
- OSHA compliance training
- Local Anesthesia
Personal Information
Willing To Relocate: Anywhere
Timeline
Dental Hygienist
Hamilton Pediatrics
03.2021 - Current
Dental Hygiene Coordinator
Dr. Doug Klein
01.2021 - 11.2021
Dental Hygienist
Family Dentistry of Caledonia
03.2005 - 06.2020
Dental Assistant
Partners in Dental Care
02.1999 - 09.2003
Child Care Coordinator
Kewadin Casino
Dental Hygiene (Associate) -
Grand Rapids Community College
Dental Assisting (Associate) -
Grand Rapids Community College
Early Childhood Education (Associate) -
Lake Superior State University
High school diploma -
Sault Area High School