Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alice Hathaway

Cohoes,NY

Summary

Dynamic professional with a proven track record at Walmart, excelling in team development and operational improvements. Known for effective communication and motivational leadership, I successfully fostered a positive workplace culture and achieved high customer satisfaction ratings. Skilled in strategic planning and financial management, I am committed to driving success and enhancing team productivity.

Proven ability to motivate individuals and teams, leading to significant performance improvements. Demonstrated effective communication and strategic planning skills in various coaching environments.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

30
30
years of professional experience

Work History

Coach

Walmart
11.2009 - Current


  • Collaborated with the Store Manager to develop strategic plans for sales growth and operational improvements.
  • Oversaw staff scheduling, ensuring adequate coverage during peak hours while minimizing labor costs.
  • Fostered a positive workplace culture by consistently demonstrating leadership qualities such as integrity, professionalism, and open communication.
  • Conducted regular audits on store procedures and performance, identifying areas for improvement and implementing corrective action plans.
  • Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising, and general store operations.
  • Maintained visual merchandising standards throughout the store to create an appealing shopping environment for customers.
  • Managed daily store operations to ensure optimal customer service and employee productivity.
  • Promoted a safe work environment by enforcing company safety policies and addressing potential hazards promptly.
  • Played a key role in achieving consistently high customer satisfaction ratings by addressing concerns promptly and providing solutions that exceeded expectations.

Office Manager

Price Chopper
11.1994 - 01.2007
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.

Education

GED -

Troy High School
Troy, NY
06-1998

Skills

  • Effective communication
  • Group leadership
  • Personable and friendly
  • Building relationships
  • Team development
  • Team motivation
  • Interpersonal relationships
  • Motivational leadership style
  • Team bonding
  • Verbal and written communication
  • Team Training
  • Ethics and integrity
  • Personal development

Timeline

Coach

Walmart
11.2009 - Current

Office Manager

Price Chopper
11.1994 - 01.2007

GED -

Troy High School

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