Alice Howard
Sales Assistant
Rock Springs,WY
Summary
Versatile team member offering over 10 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
Work History
Digital Personal Shopper
Walmart
Rock Springs, WY
11.2022 - Current
- Consistently meets deadlines and quality goals for accuracy and timeliness.
- Maintains high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviews customer orders closely to locate desired items and checked app regularly to identify changes.
- Works productively with customers to meet order requirements and service expectations.
Receptionist
Family Vision Clinic
Rock Springs, WY
01.2016 - 12.2018
- Corresponded with clients through email, telephone, or postal mail.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Handled cash transactions and maintained sales and payments records accurately.
Department Manager
Walmart
Rock Springs, WY
08.2014 - 06.2016
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Communicated with managers of other departments to maintain transparency.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Sales Associate
Cracker Barrell Old Country Store
Savannah, GA
09.2011 - 06.2012
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
Digital Imaging Technician
SAIC
Colorado Springs, CO
03.2008 - 01.2009
- Converted documents from one application to another.
- Identified paper medical documents from the Army National Guard and electronically indexed them to more than one hundred locations within electronic database.
- HIPPA certified with Secret Security Clearance.
Machinery Repairman Third Class
United States Navy Reserves
Fort Carson, CO
06.2005 - 11.2008
- Provided clerical support to fellow reservists by copying, faxing, and filing documents.
- Provided clerical support, addressing routine, and special requirements.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.
Education
High School Diploma -
Fruita Monument High School
Fruita, CO 09.2001 - 06.2005
No Degree - Business Management
Colorado Technical University
Colorado Springs, CO 05.2001 -
No Degree - Business Management
American InterContinental University
Schaumburg, IL 05.2001 -
No Degree - Health Sciences
Western Wyoming Community College
Rock Springs, WY 05.2001 -
Skills
Planning and Coordination
Organization and Time Management
Scheduling and calendar management
Billing and Invoicing
Timeline
Digital Personal Shopper
Walmart
11.2022 - Current
Receptionist
Family Vision Clinic
01.2016 - 12.2018
Department Manager
Walmart
08.2014 - 06.2016
Sales Associate
Cracker Barrell Old Country Store
09.2011 - 06.2012
Digital Imaging Technician
SAIC
03.2008 - 01.2009
Machinery Repairman Third Class
United States Navy Reserves
06.2005 - 11.2008
High School Diploma -
Fruita Monument High School
09.2001 - 06.2005
No Degree - Business Management
Colorado Technical University
05.2001 -
No Degree - Business Management
American InterContinental University
05.2001 -
No Degree - Health Sciences
Western Wyoming Community College
05.2001 -