Alice Hufton
Edenton,NC
Summary
Dynamic Office Manager with a proven track record at Edenton Tractor And Imp, enhancing workflow efficiency and maintaining financial accuracy. Expert in QuickBooks and customer relations, I successfully streamlined operations and trained staff, fostering a collaborative environment while ensuring confidentiality and exceptional service. Committed to driving productivity and achieving organizational goals.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Office Manager
Edenton Tractor And Imp
05.1995 - Current
- Streamlined office operations to enhance workflow efficiency and productivity.
- Oversee inventory management, ensuring adequate supply levels for daily operations.
- Facilitated communication between departments to ensure alignment on company objectives.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Completed weekly payroll for 10 employees.
- Trained team members on parts department services and products.
Education
Associate of Arts - Office Administration
ECPI University
Virginia Beach, VA06-1989
Skills
- Skilled in QuickBooks Online and Desktop
- Office operations management and Inventory control
- Confidential information handling
- Financial record maintenance
- Account reconciliation
- Customer service excellence
- Payroll administration
- Office management
- Data entry
- Customer relations
- Clear oral/written communication
- Billing
- Administrative support
- Payroll processing
- Bookkeeping
- Document management
- Payroll and budgeting
- Clerical support
- Credit and collections
- Mail handling
- Employee supervision
- Human resources
- Conflict management
- Financial reporting
- Financial tracking
- Expense reporting
- Business administration
- Travel coordination
- Office management software
- Banking operations
Certification
Notary Public
Timeline
Office Manager
Edenton Tractor And Imp
05.1995 - Current
Associate of Arts - Office Administration
ECPI University