Alice Kamp
Oklahoma City,OK
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, trainer, Swiss Army Knife.
Overview
9
9
years of professional experience
Work History
Team Lead
Panera
Oklahoma City, OK
10.2020 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked in different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Team Member
Chick-fil-A
Edmond, OK
09.2014 - 08.2019
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Trained and worked in six different positions.
- Upheld awidely known reputation of customer service excellence.
Education
Associate of Applied Business - Accounting
Oklahoma City Community College
Oklahoma City, OK12.2022
Skills
- Safety and Sanitation Standards
- Guest Relations
- Staff Leadership
- Portion Control
- Safe Work Practices
- Customer Service
- Quality Control
- Employee Performance Evaluations
- Proper Storage Procedures
- Ingredient Management
- Customer Experience Improvement
Employee of the month
Panera
Timeline
Team Lead
Panera
10.2020 - Current
Team Member
Chick-fil-A
09.2014 - 08.2019
Associate of Applied Business - Accounting
Oklahoma City Community College