ALICE KANE
Oscoda,MI
Summary
Experienced management professional with strong leadership and excellent human relation skills. Strong strategic-planning and goal oriented management skills. Able to make sound judgement under pressure while multi-tasking to meet company deadlines.
Overview
13
13
years of professional experience
Work History
Billing Specialist/Purchaser
Kalitta Air
Oscoda, MI
04.2014 - Current
- Responsible for tracking all work orders
- Acquire reports from AMOS computer system to track labor hours worked and parts issued for that particular invoice
- Imputed all contracts into AMOS computer system
- Generated AMOS bill, researched and added correct pricing and any other cost associated with that invoice
- Maintain and keep track of monthly accruals retrieving data from AMOS computer system
- Gather quotes to find best prices for parts to purchase
- Responsible for purchasing parts and supplies required for each individual work order
- Use computers for various applications, such as database management or word processing
- Answering telephone calls from customers & supervisors and provide them with the correct information requested, deliver messages, or direct the calls to appropriate individuals.
Resident Manager
Gull Pointe Apartments
Oscoda, MI
07.2009 - 04.2014
- Managed 50 Unit apartment complex
- Responsible for day to day operations and maintenance such as maintaining excellent curb appeal as well as integrity of grounds, building and mechanical equipment.
- Responsible for forecasting annual budget operating cost for facility every year.
- Responsible for restructure of high tenant turnover rate to low turnover rate
- Screened and reviewed resident applications by completing credit and criminal background checks and verifying employment and previous rental history with selection criteria mandated by federal government
- Purchased facility supplies and obtain quotes from contractors for scheduled future projects
- Reported and documented maintenance requests and scheduled appropriate services.
- Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
Education
Associates - Business Administration : Management & Marketing
South Hills Business School
State College, PA06.1997
Skills
- Operations management
- Inventory control
- Supervision and training
- Budgeting and forecasting
- Microsoft Office
- Clerical
- Strong organizational skills
- Deadline-oriented
- Strong work ethic
- Good communication skills
Accomplishments
- United States Department of Agriculture Award for Site Manager of the Year for the state of Michigan 2011
- Resident Specialist Award from Medallion Management, Inc. 2013
Timeline
Billing Specialist/Purchaser
Kalitta Air
04.2014 - Current
Resident Manager
Gull Pointe Apartments
07.2009 - 04.2014
Associates - Business Administration : Management & Marketing
South Hills Business School
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