Alice Kim
Los Angeles,CA
Summary
Results-driven digital marketing professional with a focus on content creation, SEO optimization, and customer engagement. Proven ability to develop and execute successful marketing initiatives that enhance brand visibility.
Overview
9
9
years of professional experience
Work History
Digital Marketing & Content Coordinator
Sunhee Studio
01.2022 - Current
- Developed and executed digital marketing initiatives to grow brand awareness and customer engagement across online platforms.
- Managed website content using Shopify CMS, including product pages, collections, promotional content, and SEO optimization.
- Created branded marketing assets, social media graphics, and promotional materials using Canva.
Customer Experience & Sales Associate
Showplace Liquors
08.2022 - 12.2024
- Delivered high-quality customer service by assisting customers with product selection, recommendations, and purchase decisions in a fast-paced retail environment.
- Processed transactions accurately while maintaining attention to detail and handling cash, card, and point-of-sale systems.
- Resolved customer inquiries and issues professionally, ensuring satisfaction and repeat business.
Administrative Coordinator
Cityteam
06.2020 - 06.2022
- Coordinated daily administrative operations by managing documentation, scheduling, correspondence, and organizational workflows in a fast-paced nonprofit environment.
- Maintained accurate records and databases, ensuring confidentiality and attention to detail while supporting program operations.
- Prepared reports, spreadsheets, presentations, and professional communications using Microsoft Office Suite (Excel, Word, and PowerPoint).
Operations Coordinator
ImpACT Ministry
06.2017 - 03.2020
- Coordinated day-to-day operational activities supporting ministry programs, events, and outreach initiatives.
- Managed scheduling, communications, and logistical planning to ensure smooth execution of weekly and special events.
- Supported administrative workflows including documentation, attendance tracking, and record keeping.
Education
Bachelor of Science - Linguistics
University of California, Berkeley
Berkeley, CA06-2016
Skills
- Digital Marketing Fundamentals
- Content Creation (Social Media, Web)
- Basic SEO (Keyword Optimization, Metadata, Product Listings)
- Customer Experience & Relationship Management
- Canva (Graphic Design for Social Media & Marketing)
- Marketing Asset Creation (Posts, Flyers, Product Images)
- Shopify CMS (Product Pages, Collections, Content Updates)
Languages
Korean
Timeline
Customer Experience & Sales Associate
Showplace Liquors
08.2022 - 12.2024
Digital Marketing & Content Coordinator
Sunhee Studio
01.2022 - Current
Administrative Coordinator
Cityteam
06.2020 - 06.2022
Operations Coordinator
ImpACT Ministry
06.2017 - 03.2020
Bachelor of Science - Linguistics
University of California, Berkeley