Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alice Mamola

Admin/Shipping
Hemingway,SC

Summary

Proven leader in Business Operations/Administration at Little Wiggles and Giggles Learning Center, adept in Human Resources and Team Development. Excelled in streamlining processes, enhancing team efficiency, and driving continuous improvement. Classroom management in keeping the children involved and staff focused. Skilled in leveraging organizational skills and attention to detail, achieving significant enhancements in staff training and client satisfaction. Proficient in shipping, creating BOL's and contact trucking companies for pickup of pallets

Overview

21
21
years of professional experience

Work History

Administrator - Business Operations

Little Wiggles and Giggles Learning Center
Wilkes-Barre, PA
02.2014 - 06.2023

Processed payroll, staff shift scheduling, conduct staff meetings and trainings, invoicing clients for services rendered, invoice govt programs for payments, processed food orders, enroll new clients, keep all files (staff and children's) up to date,

Keeping staff morale up beat so center will run smoothly.

  • Continuously reviewed industry trends, staying informed on best practices relevant to Business Operations Administration.
  • Coordinated internal resources to ensure timely delivery of products or services to clients.

Vender Returns Assist Supervisor

Amazon.com Fulfillment Center
Hazelton, Pa
06.2006 - 10.2011
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Processed bol for shipping, created work for staff to pick and build pallets for returning goods to vendors, emailed trucking companies to setup trucks to pickup pallets for returning to vendors. Created manifest merchandise to be returned, met timely deadlines, trained staff in department processes.

Shipping Clerk/Warehouse Assoc

Keystone Automotive Warehouse
Pittston, Pa
08.2002 - 06.2006
  • Coordinated with warehouse staff to ensure timely order, resolve shipping issues
  • Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
  • Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
  • Improved shipping efficiency by streamlining packing and labeling processes.

Picked and packed merchandise according to order slips. Checked for quality and errors

Education

Diploma - Business Administration/Micro Computer Operation S

Star Technical Institute
Kingston, Pa
09.1989

High School Diploma - College Prep

E L Meyers High School
Wilkes Barre, Pa
06.1985

Skills

Human Resources

Schedule Management

Staff Supervision

Managing multiple projects

Business plan development

Driving continuous improvement

Annual budgeting

Teamwork and Collaboration

Customer Service

Attention to Detail

Problem-solving abilities

Multitasking

Reliability

Organizational Skills

Team Leadership

Decision-Making

Staff training/development

Prioritization tasks

Inventory Tracking

Staff Management

Hiring and Onboarding

Delegating Work

Employee Scheduling

Timeline

Administrator - Business Operations

Little Wiggles and Giggles Learning Center
02.2014 - 06.2023

Vender Returns Assist Supervisor

Amazon.com Fulfillment Center
06.2006 - 10.2011

Shipping Clerk/Warehouse Assoc

Keystone Automotive Warehouse
08.2002 - 06.2006

Diploma - Business Administration/Micro Computer Operation S

Star Technical Institute

High School Diploma - College Prep

E L Meyers High School
Alice MamolaAdmin/Shipping