Alice Mareus
Cape Coral,USA
Summary
Results-oriented individual with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
19
19
years of professional experience
Work History
Executive Administrative Assistant
NAPAICC INC.
Cape Coral, FL
08.2022 - Current
- Successfully manage the CEO’s demanding calendar, meticulously coordinating appointments and travel arrangements to maximize productivity and time efficiency.
- Demonstrate strong gatekeeping skills by skillfully screening and prioritizing communications, calls and visitors by effectively managing interactions and ensuring their focus on critical matters.
- Exhibit exceptional written communication abilities by drafting, proofreading and editing a wide range of correspondence, reports and presentations on behalf of the executive team. Facilitating seamless and impactful communication both within and outside the organization.
- Efficiently organize and facilitate meetings, conferences and events attended by the executive members and staff, meticulously handling all logistical aspects and ensuring timely distribution of materials while also providing valuable support in documenting minutes and following up on action items.
- Nurture and maintain positive relationships with key stakeholders, clients and partners while representing the team with utmost professionalism and delivering outstanding customer service thereby fostering a strong and reputable image of the organization.
Contract Admin
Service Contracting Solutions – Fort Myers, FL
Fort Myers, FL
12.2019 - 07.2022
- Administered the maintenance, configuration, and periodic updates of contract information within the Sage system, a specialized software for Construction & Real Estate, ensuring accuracy and completeness.
- Formulated comprehensive job files, promptly securing insurance coverage and issuing Notice to Owner (NTO) documents, while efficiently managing contract processing for contractors, vendors, and suppliers.
- Facilitated the seamless submission of bond requests to contractors, external vendors, and project managers, streamlining the process and ensuring timely completion.
- Managed the processing, updating, and acquisition of Certificates of Insurance (COIs) and Controlled Insurance Programs (CCIPs)/Owner Controlled Insurance Programs (OCIPs) requests, guaranteeing compliance with project requirements.
- Orchestrated the retrieval of all necessary NTOs and diligently monitored any potential issues, proactively addressing them to maintain smooth operations.
- Demonstrated exceptional telephone etiquette and customer service skills, promptly assisting customers and internal stakeholders across the organization with professionalism and courtesy.
Executive Administrative Assistant
Database Financial Services, Inc – Bonita Spring, FL
Bonita Springs, FL
01.2011 - 10.2018
- Performed a wide range of administrative tasks such as telephone handling, mail organization and meticulous data entry while upholding company standards of excellence.
- Collaborated as an integral member of the events team while actively assisting in the seamless coordination of a diverse portfolio of 100 annual seminars.
- Demonstrated exceptional telephone etiquette, promptly addressing inquiries and providing courteous assistance to clients and employees across all levels of the organization.
- Played a vital role in the planning, promotion and meticulous organization of various company activities that contributed to successful execution.
Office Coordinator
Physicians Regional Medical Center – Naples, FL
Naples, FL
02.2006 - 01.2011
- Successfully managed a comprehensive database, responded to incoming calls, procured office supplies and coordinated meeting logistics while providing exceptional support to Administrative Assistants, Directors and other team members.
- Demonstrated adaptability and versatility by seamlessly transitioning between departments within the organization to fulfill diverse tasks and contribute to overall operational efficiency.
- Oversaw all aspects of staff travel arrangements ensuring seamless coordination and adherence to company policies and budgetary guidelines.
- Handled a high volume of inbound calls averaging 80-100 per day from patients, businesses, vendors and contractors, resolving customer concerns and escalations with professionalism and tact.
Education
Master of Science - Psychology
Liberty University
Lynchburg, VA05.2025
Bachelor of Science - Business Management
Hodges University
Naples, FL05.2005
High School Diploma -
Lely High School
Naples, FL05.2001
Skills
- Administrative functions
- Travel coordination
- Calendar management
- Telephone communication skills
- Data entry accuracy
- Event logistics planning
- Client relations management
- Coordination of operations
- Organizational effectiveness
- Market research techniques
- Inventory control systems
- Project management
References
Available Upon Request
Volunteer Experience
- Senior Living Facilities - Lee County, 08/2022 - 12/2024 -Streamlined operations and enhanced quality of care in Senior Living Facilities through comprehensive oversight of resident services including personalized care plans, medication management and coordination of medical appointments. Spearheaded strategic initiatives to optimize resident engagement and satisfaction.
- Hope for Haiti – Naples, FL, 02/2019 - 11/2021 - Supported a reputable non-profit organization based in Naples, FL in driving positive change and empowerment within underserved communities, actively contributing to impactful projects and initiatives focused on sustainable development. Engaged in a diverse range of responsibilities including community outreach and program coordination within the organization which amplified their mission of making a difference in the lives of those in need.
OTHER EXPERIENCE
- Hodges University – English Tutor 01/03 – 01/04
- Lely High School – Night School Teacher 09/01 – 09/02
Timeline
Executive Administrative Assistant
NAPAICC INC.
08.2022 - Current
Contract Admin
Service Contracting Solutions – Fort Myers, FL
12.2019 - 07.2022
Executive Administrative Assistant
Database Financial Services, Inc – Bonita Spring, FL
01.2011 - 10.2018
Office Coordinator
Physicians Regional Medical Center – Naples, FL
02.2006 - 01.2011
Master of Science - Psychology
Liberty University
Bachelor of Science - Business Management
Hodges University
High School Diploma -
Lely High School
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