Alice McCaffery

• Maintain well-organized and fully stocked sales floors
• Execute merchandise transitions, pricing, and planogram updates
• Provide exceptional guest service while supporting backroom organization, and efficient product replenishment

• Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
• Motivated students towards learning and studying to build self-confidence and reduce fear of failure.

• Delivered friendly and efficient service by resolving customer concerns
• Processing returns, and handling transactions at the service desk
• Maintained knowledge of store policies and promotions while ensuring a positive shopping experience
• Analyzed situations to effectively communicate solutions in a fast paced work environment

· Assisted with policy research for legislative staff

· Drafted memos and internal documents to inform policy positions and communications

· Monitored and tracked legislation relevant to the Congressman’s priorities and committee assignments

· Responded to constituent inquiries via phone, email, and mail, ensuring accurate and respectful communication

· Organized and managed correspondences with confidentiality and attention to detail

· Supported front office operations, including greeting visitors, scheduling meetings, and maintaining professional office environment