Alice McNiel
Livingston,TX
Summary
Dynamic Clinical Support Specialist with a proven track record at AccentCare Home Health, excelling in patient care and clinical documentation. Recognized for enhancing team performance through effective communication and problem-solving skills. Adept in medication administration and committed to maintaining patient confidentiality while delivering compassionate care.
Patient-focused Clinical Support Specialist that brings extensive experience in medical office management, supporting physicians, nurses and other healthcare staff. Well-versed in medical coding, billing procedures and patient record-keeping. Knowledgeable of latest regulations and standards in healthcare industry.
Overview
19
19
years of professional experience
Work History
Clinical Support Specialist
ACCENTCARE HOME HEALTH
04.2019 - Current
- Performed routine office tasks necessary for office operation and presentation.
- Communicated medical need for patient visits to scheduling department.
- Managed on-site coordination of home health documentation.
- Collaborate with physicians to verify capture of care coordination
- Manage complaints from patients/cg, outside sources/staff
- Manage all incoming/outgoing orders
- Monitor schedules daily
- Manage supplies
- Lupa prevention measures
- Nurse supervisor
- Preceptor/train all new staff for onboarding CSS
Field LVN
Home Care Network
08.2018 - 04.2019
- Improved patient care by providing timely and accurate assessments of their conditions.
- Educated patients and caregivers on disease processes, medications, plans of care and individualized treatment plans.
- Mentored new nursing staff members, sharing valuable knowledge and clinical expertise to enhance overall team performance.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Took samples to complete diagnostic and routine assessment tests.
- Delivered emotional support to patients and families during challenging times.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Monitored patient health conditions to report changes to assigned physician.
- Administered medications and injections to patients.
- Administered effective nursing care to ill, injured, convalescent and disabled patients.
Field LVN
Jordan Home Health
04.2017 - 04.2019
- Prevented complications by identifying early warning signs of potential issues and intervening appropriately.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans that addressed the unique needs of each patient.
- Streamlined documentation processes, minimizing errors and improving overall efficiency in the workplace.
- Provided compassionate end-of-life care to terminally ill patients, collaborating closely with hospice teams.
- Wound care specialist
- Medication managent
- Preceptor for all onboarding of Lvn
Field LVN
Bethany Home Health
11.2007 - 04.2017
- Facilitated successful recoveries by creating individualized care plans tailored to each patient''s needs.
- Handled emergency situations calmly and effectively, providing critical care to patients in need and collaborating with other healthcare professionals to ensure the best possible outcome.
- Actively participated in continuing education opportunities to remain current on best practices within the field of nursing.
- Enhanced communication with healthcare team members for more efficient coordination of patient care.
- Promoted a positive work environment through collaboration, open communication, and mutual respect among colleagues.
- Maintained detailed and accurate patient records, supporting informed decision-making among the healthcare team.
- Contributed to a reduction in hospital readmissions by educating patients on proper self-care techniques.
- Increased patient satisfaction by addressing concerns promptly and advocating on their behalf.
- Managed time efficiently while maintaining high-quality patient care during periods of increased caseloads or staffing shortages.
- Assisted physicians with diagnostic tests and procedures, ensuring accuracy and efficiency.
- Administered medications safely and effectively, monitoring patients for potential side effects.
- Mentored new nursing staff members, sharing valuable knowledge and clinical expertise to enhance overall team performance.
- Educated patients and caregivers on disease processes, medications, plans of care and individualized treatment plans.
- Complied with applicable legal requirements for HIPAA and documentation standards.
- Reviewed all medicines to identify possible adverse reactions, significant side effects, drug allergies and contraindicated medications.
- Established realistic, measurable and observable goals consistent with patients' diagnosis.
- Administered effective nursing care to ill, injured, convalescent and disabled patients.
- Administered medications and injections to patients.
- Monitored patient health conditions to report changes to assigned physician.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Reviewed patient history to verify conditions and current medications.
- Delivered emotional support to patients and families during challenging times.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Took samples to complete diagnostic and routine assessment tests.
Med-Surg LPN
Livingston Memorial
01.2007 - 11.2007
- Enhanced patient care by providing compassionate and efficient support in a Med-Surg setting.
- Educated patients and families on postoperative care procedures, promoting faster recovery and reducing hospital readmission rates.
- Actively participated in ongoing professional development opportunities such as workshops or conferences improving skills relevant to the role.
- Contributed to positive patient experiences by addressing concerns proactively and working toward resolutions efficiently.
Education
High School Diploma -
Goodrich High School
Goodrich, TXSkills
- Patient confidentiality
- Clinical documentation
- Clinical assessment
- HIPAA
- Medical equipment operation
- Diagnostic testing
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Patient care
- Reliability
- Excellent communication
- Direct patient care
- Certified in CPR/AED
- Decision-making
- Catheter care
- Vitals monitoring
- Sterilization techniques
- Pain management
- Self motivation
- Medication administration
- Infection control
- Medical terminology
- CPR/AED
- Geriatric care
- Professionalism
- Room preparation
- Mobility assistance
- Palliative care
- Diagnostic procedures
- Health education
Timeline
Clinical Support Specialist
ACCENTCARE HOME HEALTH
04.2019 - Current
Field LVN
Home Care Network
08.2018 - 04.2019
Field LVN
Jordan Home Health
04.2017 - 04.2019
Field LVN
Bethany Home Health
11.2007 - 04.2017
Med-Surg LPN
Livingston Memorial
01.2007 - 11.2007
High School Diploma -
Goodrich High School
Similar Profiles
Renee PiersonRenee Pierson
Registered Nurse Home Health Case Manager at AccentCare Home HealthRegistered Nurse Home Health Case Manager at AccentCare Home Health
Annmarie SatterfieldAnnmarie Satterfield
Patient Care Manager at AccentCare Home HealthPatient Care Manager at AccentCare Home Health
Mercedes PeeplesMercedes Peeples
RN Case Manager at AccentCare Home HealthRN Case Manager at AccentCare Home Health
Stacy GuerraStacy Guerra
Registered Nurse at CommonSpirit HealthRegistered Nurse at CommonSpirit Health
Casey KnoxCasey Knox
System Operator at Odyssey Information ServicesSystem Operator at Odyssey Information Services