Summary
Overview
Work History
Education
Skills
Interests
Timeline
StoreManager

ALICE TILLETT

CHESAPEAKE,VA

Summary

Hard worker driving high sales in both slow and busy shifts. Communication and productivity. Passionate meeting sales goals. The ability to learn at a fast pace. Great customer service. The ability to relate to diverse customers. Maintain an orderly and neat sales floor. Follows Policies and Procedures.

Overview

38
38
years of professional experience

Work History

Assistant Store Manager To Change Shift

RITE AID PHARMACY
10.2017 - Current
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory and insured customer received great service. and quality products.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Instruct staff on how to handle difficult and complicated sales.
  • Followed policies and operating procedures.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Assign employees to specific duties.
  • Enforce safety, health, and security rules.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Review inventory and sales records to prepare reports for management and budget departments.
  • Examine products purchased for resale or received for storage to assess the condition of each product or item.
  • Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
  • Store Manager (2 Stores) 2nd store was on list to Close) I am still with the Company.

Store Manager

Rite Aid Pharmacy
05.2006 - Current
  • Direct coordinated to resolve problems.
  • Analyze operations to evaluate performance of the staff in meeting objectives or to determine areas of potential improvements or policy change.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Assisted with hiring, training and mentoring new staff members.
  • Appoint managers and Associates responsibilities.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Implement corrective action plans to solve organizational or departmental problems.
  • Interpret and explain policies, rules, regulations to Employees
  • Coordinate the development or implementation of recordkeeping systems, or other administrative control processes.
  • Attended Scheduled Meeting with the DM and Other Store Managers

CLERK TYPIST

CDI MARINE COMPANY (GOVERNMENT CONTRACTOR)
01.1987 - 02.1989
  • Use computers for various applications, such as database management or word processing.
  • Perform payroll functions, such as maintaining time keeping information and processing and submitting payroll.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Increased operational efficiency through proficient use of office equipment such as printers, copiers, scanners, and computers.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Optimized time management by effectively multitasking across various responsibilities while adhering to strict deadlines.
  • Complete forms in accordance with company procedures.
  • Assisted in project completion by providing essential clerical support such as copying, scanning, and faxing docum
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Make copies of correspondence or other printed material.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  • Coordinate conferences, meetings, or special events, such as luncheons or ceremonies.
  • Assisted in project completion by providing essential clerical support such as copying, scanning, and faxing documents.
  • Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
  • Arrange conference, meeting, or travel reservations for office personnel.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
  • Establish work procedures or schedules and keep track of the daily work of clerical staff.
  • Manage projects or contribute to committee or team work.
  • Order and dispense supplies.
  • Learn to operate new office technologies as they are developed and implemented.
  • Dictation in shorthand or by machine and transcribed information
  • Laison to Norfolk Naval Shipyard to pull Mylar Drawings for NavArch Department and On the job training for drafting.

Education

Licensed To Teach Christian Education - Theological Studies

TRINITY MISSIONS UNIVERSITY
CHESAPEAKE, VA
06.1996

Secretarial Science

TIDEWATER COMMUNITY COLLEGE
CHESAPEAKE, VA

No Degree - Clerk Typist

VIRGINIA INSTITUTE OF TECHNOLOGY
NORFOLK, VA
12.1985

High School Diploma - General Education

GREAT BRIDGE HIGH SCHOOL
CHESAPEAKE, VA
06.1980

Skills

  • Production and Processing
  • Computers and Electronics
  • English Language
  • Operation and Control
  • Diversity
  • Social Perception
  • Administration and Management
  • Critical Thinking
  • Quality Control
  • Active Listening
  • Sales and Marketing
  • Economics and Accounting
  • Personnel administration

Interests

  • Cooking
  • I love working with my hands and fixing things
  • Singing in the background
  • I tailoring and making outfits
  • Documenting and sharing travel experiences

Timeline

Assistant Store Manager To Change Shift

RITE AID PHARMACY
10.2017 - Current

Store Manager

Rite Aid Pharmacy
05.2006 - Current

CLERK TYPIST

CDI MARINE COMPANY (GOVERNMENT CONTRACTOR)
01.1987 - 02.1989

High School Diploma - General Education

GREAT BRIDGE HIGH SCHOOL

Licensed To Teach Christian Education - Theological Studies

TRINITY MISSIONS UNIVERSITY

Secretarial Science

TIDEWATER COMMUNITY COLLEGE

No Degree - Clerk Typist

VIRGINIA INSTITUTE OF TECHNOLOGY

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ALICE TILLETT