Alice Neumeister
Salesforce Developer
Atlanta,GA
Summary
Versatile Salesforce Developer with 7+ years of experience designing and implementing Salesforce solutions. Proven experience working in large complex organizations supporting multiple teams. Specializing in configuring applications that are highly functional, scalable, and easily maintained; leveraging best practices to create efficient and sustainable solutions. Expert business analyst. Proficient working with large data sets.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Salesforce Developer
Cloudbeds
San Diego, California
12.2021 - Current
- Provide technical guidance and support to internal international Salesforce team.
- Collaborate with key stakeholders (technical and non-technical) to understand business requirements. Design and implement custom solutions leveraging out-of-the-box salesforce configuration along with no-code/low-code such as flow.
- Deploy changes to production with minimal interruption.
- Remove technical debt. Introduce methodology for deprecating fields. Migrate away from sunset features workflow, process builder, as well as third party applications (Demandtools, Rolluphelper, Troops) to flow.
- Troubleshoot user errors and debug in error logs.
- Maintain and manage data quality/integrity of Salesforce data through regular audits and improvements to automation logic.
- Collaborate with internal teams to integrate salesforce data in external systems.
Sales Operations Analyst
Layer 3 Communications
Norcross, GA
12.2016 - 12.2021
- Customize and manage dashboards, reports, page layouts, process builder, workflows, flows, validation rules, create and maintain custom object, formulas, standard and custom fields.
- Ensure data integrity by merging/removing duplicate leads, contacts, opportunities, and accounts; performing mass uploads and updates as required. Proficient in writing SOQL/SQL statements and stored procedures.
- Maintain database of assets under maintenance. Answered questions about product warranty, SLA availability, end of life and end of service dates. Guide account managers through the maintenance renewal process and coordinate across multiple teams.
- Built, deployed, and monitored inventory tracking system for maintenance warehouse. Evaluated current and proposed contracts to determine efficient inventory levels. Identify vulnerabilities.
- Retrieve and analyze vendor quotes. Validate quote accuracy against internal contract database within Salesforce.
- Maintain a database of 3rd party products and pricebooks. Configure product attributes and prepare data for Salesforce CPQ and Billing.
Education
Bachelor of Arts - Philisophy
Georgia Southern University
Statesboro 08.2007 - 05.2011
Skills
Salesforce Administration
Data Migration
Business Analysis
Salesforce Configuration
Report Building
Agile Methodology
Process Automation
User Training
SOQL/SQL Queries
Process Documentation
Platform App Builder
Peer Mentorship
Certification
Salesforce Certified Adminstrator
Timeline
Salesforce Certified Adminstrator
11-2022
Salesforce Developer
Cloudbeds
12.2021 - Current
Sales Operations Analyst
Layer 3 Communications
12.2016 - 12.2021
Bachelor of Arts - Philisophy
Georgia Southern University
08.2007 - 05.2011