Alice Olmos
Bay Area
Summary
Dynamic Metering Support Specialist at PG&E with a strong commitment to safety and leadership. Proven track record in employee development and effective communication, enhancing team performance through targeted training and quality assurance. Expert in metering technology, driving operational excellence and compliance across diverse teams.
Overview
15
15
years of professional experience
Work History
Metering Support Specialist
PG&E
08.2022 - Current
- Delivers field and classroom training for metering personnel to enhance skillsets.
- Conducts quality assurance reviews for metering employees, ensuring compliance with standards.
- Leads by observing and engaging with coworkers in the field to provide coaching and support.
- Collaborates with teams to adapt to business needs and address operational deficiencies.
- Develops and maintains safety and compliance controls, tools, processes, and procedures.
- Completes Instructional Development Course - CORE 0366 and professional writing courses.
- Manages employee assessment tracking to ensure accurate headcount metrics.
- Provides subject matter expertise through consultations across various PGE locations.
T300 Supervisor - Rotation
PG&E
Bay Area
01.2022 - 08.2022
- Coached and mentored 5 to 25 T300 employees during field visits and personal availability.
- Demonstrated compassion and leadership when managing employee transitions.
- Provided daily and bi-weekly guidance through KPI assessments and Tailboards.
- Maintained constant communication with managers and peers across FM departments.
Meter Maintenance Person
PG&E
Bay Area
06.2021 - 01.2022
- Install/replace and maintain gas & modules and electric smart meters.
- Face to face interactions with customers regarding property access, identifying problems, diffuse situations.
- Troubleshoot, repair, set, calibrate, read, and verify meter information.
CIP Inspector
PG&E
Bay Area
03.2017 - 11.2020
- Inspected and documented site work for residential and commercial clients.
- Conducted NGAT Carbon Monoxide Safety tests on all gas appliances.
- Served as safety member on FM Grassroots safety team.
Utility Gas Representative
PG&E
Bay Area
01.2019 - 05.2019
- Facilitate installation and servicing of domestic and commercial gas meters with regulators and related equipment.
Hiring Hall
PG&E
All areas of PGE Territory
09.2010 - 03.2017
- Parked and staged carpool vehicles for employees and retirees.
- Installed and upgraded three-phase electric meters to Smart Meters.
- Conducted installation and maintenance of gas meters using quick change apparatus.
- Trained peers on gas meter installation and maintenance best practices.
- Executed QC gas changes and maintained MTU modules.
- Served as Safety Lead, overseeing grassroots safety initiatives.
- Documented results of atmospheric corrosion inspections to ensure compliance.
Skills
- Safety commitment
- Leadership
- Employee development
- Communication skills
- Microsoft Outlook
- Microsoft Office suite
Timeline
Metering Support Specialist
PG&E
08.2022 - Current
T300 Supervisor - Rotation
PG&E
01.2022 - 08.2022
Meter Maintenance Person
PG&E
06.2021 - 01.2022
Utility Gas Representative
PG&E
01.2019 - 05.2019
CIP Inspector
PG&E
03.2017 - 11.2020
Hiring Hall
PG&E
09.2010 - 03.2017