Alice Ortega
Las Vegas
Summary
Experienced general office professional with over a decade of expertise in delivering top-notch administrative support. Skilled in managing calendars, handling incoming communications, and coordinating logistics to ensure seamless operations. Proven track record of enhancing office efficiency through process streamlining and effective communication strategies. Highly organized and detail-oriented individual dedicated to optimizing workplace productivity.
Overview
8
8
years of professional experience
Work History
Shelter coordinator & Lead case manager
Catholic Charities of Southern Nevada
02.2022 - 05.2025
- Interact with project provider partners and the homeless community queue.
- Maintain awareness of potential resources in the community that may be of benefit to the clients and make proper referrals.
- Participate in decreasing the number of unhoused vulnerable persons and place them in flexible housing situations.
- Meet with clients regularly to ensure the goals are being met.
- Protect all confidential information, company property and electronic data & comply with safety rules.
Administrative Assistant
The Salvation Army Anaheim Red Shield
01.2017 - 01.2022
- Reporting to the head of department and assisting with coordinating events.
- Communicate with new and existing vendors and handle all donations.
- Creating spreadsheets, managing calendars, responding to emails, greeting visitors and maintaining an organized office.
- Handled day-to-day operations to provide essential support to the team.
Education
AA - General education
Azusa Pacific University
Azusa, CA06-2007
Skills
- Crisis management
- Cultural sensitivity
- Volunteer management
- Compassionate nature
- Teamwork and collaboration
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
Timeline
Shelter coordinator & Lead case manager
Catholic Charities of Southern Nevada
02.2022 - 05.2025
Administrative Assistant
The Salvation Army Anaheim Red Shield
01.2017 - 01.2022
AA - General education
Azusa Pacific University
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