Alice Paniagua
452 Eastern St. Apt. 1A,CT
Summary
Experienced with financial analysis, reporting, and compliance. Utilizes accounting software effectively to enhance financial accuracy and streamline processes. Track record of maintaining precise financial records and ensuring adherence to regulatory standards.
Overview
13
13
years of professional experience
Work History
Accounting Specialist
Dalton Enterprises
08.2022 - 10.2025
- Processed accounts payable and receivable transactions to maintain accurate financial records.
- Assisted in month-end closing activities to ensure timely financial reporting.
- Utilized accounting software to streamline data entry and reconcile discrepancies.
- Supported audit preparation by organizing documentation and financial statements.
- Reviewed invoices for accuracy and compliance with company policies.
- Maintained vendor relationships through effective communication and dispute resolution.
- Trained new staff on accounting procedures and software functionalities.
- Input financial data and produced reports using Software.
- Analyzed financial data to identify trends and recommend process improvements.
- Supported month-end closing process by preparing journal entries, account reconciliations, and variance analysis reports.
- Established effective communication channels with vendors and customers to resolve outstanding issues timely manner.
- Contacted customers to immediately find resolutions for escalated issues.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Prepared working papers, reports and supporting documentation for audit findings.
Recertification Specialist
Carabetta Management
09.2017 - 07.2021
- Conducted thorough reviews of tenant documentation to ensure compliance with recertification policies.
- Facilitated communication between tenants and management regarding recertification requirements and processes.
- Assisted in maintaining accurate records of tenant eligibility and program compliance status.
- Implemented process improvements for efficient document collection and review procedures.
- Trained new staff on recertification protocols and best practices for tenant interactions.
- Developed comprehensive checklists to streamline the recertification workflow across multiple properties.
- Analyzed discrepancies in tenant files, ensuring timely resolution and adherence to regulations.
- Led initiatives to enhance tenant satisfaction through clear communication and support during the recertification process.
- Leveraged strong organizational skills and attention to detail when managing multiple tasks simultaneously, ensuring timely completion without sacrificing quality or accuracy.
- Reduced processing errors by diligently reviewing documents for completeness and accuracy before submission.
- Expedited urgent cases by prioritizing workload effectively, ensuring that patients received timely support when needed most.
- Developed strong relationships with healthcare providers by offering guidance on the recertification process and addressing any concerns or questions they may have.
- Prepared comprehensive reports detailing metrics related to key performance indicators within the Recertification Specialist role, informing management decisions regarding staffing levels and resource allocation.
- Maintained confidentiality of sensitive patient information in accordance with HIPAA guidelines while handling recertification tasks.
- Worked closely with quality assurance teams to identify trends in errors and develop targeted training initiatives aimed at reducing future inaccuracies within the recertification process.
Salesperson
Wireless Express
08.2012 - 06.2017
- Assisted customers in selecting wireless products and services to meet their needs.
- Demonstrated product features and benefits to enhance customer understanding.
- Processed sales transactions efficiently using point-of-sale systems.
- Maintained inventory levels by conducting regular stock checks and restocking items.
- Resolved customer inquiries and complaints, providing exceptional service to enhance satisfaction.
- Educated customers on wireless plans, promotions, and device usage for informed decision-making.
- Participated in training sessions to improve product knowledge and sales techniques.
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
Education
High School Diploma -
Rafael Rocca
Naguabo, Puerto Rico 05.2002
Skills
Accounts payable
Timeline
Accounting Specialist
Dalton Enterprises
08.2022 - 10.2025
Recertification Specialist
Carabetta Management
09.2017 - 07.2021
Salesperson
Wireless Express
08.2012 - 06.2017
High School Diploma -
Rafael Rocca