Alice Park
Eastvale,CA
Summary
Proven track record in enhancing customer satisfaction and streamlining operations at Paris Baguette America, demonstrating strong sales reporting acumen and leadership skills. Excelled in resolving customer complaints, boosting loyalty, and managing inventory efficiently. Skilled in team collaboration and achieving sales goals, with a keen eye for detail and a commitment to excellence.
Overview
18
18
years of professional experience
Work History
Asst. Sales Manager
New York Botany LLC.
08.2014 - 02.2022
- Completed store opening and closing procedures by counting drawers and managing security.
- Analyzed customer feedback to identify areas for improvement in service delivery.
Asst. Manager
Paris Baguette America
07.2013 - 07.2014
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Cashier
Paris Baguette America
04.2008 - 07.2013
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier
Mc Donald's
01.2005 - 03.2006
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Employee
Image Soultions Inc.
01.2004 - 11.2004
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
Education
High School Diploma -
Northern Valley Regional High School At Old Tappan
Old Tappan, NJ06.2002
Skills
- Sales Goals
- Sales Reporting
- Goals and performance
Timeline
Asst. Sales Manager
New York Botany LLC.
08.2014 - 02.2022
Asst. Manager
Paris Baguette America
07.2013 - 07.2014
Cashier
Paris Baguette America
04.2008 - 07.2013
Cashier
Mc Donald's
01.2005 - 03.2006
Employee
Image Soultions Inc.
01.2004 - 11.2004
High School Diploma -
Northern Valley Regional High School At Old Tappan