ALICE RIVARD
Mansfield Center
Summary
Pharmaceutical professional with solid background in medication management and patient care. Recognized for contributing to collaborative healthcare environments and achieving significant patient outcomes. Known for adaptability and reliability in dynamic settings, along with strong pharmacological knowledge and attention to detail.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacist I (per-diem)
Windham Memorial Hospital
01.2023 - Current
- Company Overview: (Hartford HealthCare System)
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
- Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
- Conducted thorough drug utilization reviews to identify potential drug interactions or contraindications, ensuring patient safety.
- Proficient at using pharmacy programs such as, Epic, Cato, MILT and Compound 360.
- Monitored anticoagulation therapies, antibiotics, such as vancomycin and aminoglycosides and other pertinent parameters that need to be monitored, such as electrolyte levels, QTc, ANC, digoxin level, lithium level, etc.
- Participated in daily rounds with other healthcare providers such as physicians, nurses, PAs and APRNs.
Pharmacist I (part-time)
Natchaug Hospital
10.2022 - Current
- Company Overview: (Hartford HealthCare System)
- Verify orders taking into account evidence-based information that applies to each patient.
- Proficient use of drug information tools, such as Micromedex and Lexicomp.
- Manage pharmacy technicians and monitor their work before medication is released to be administered to patients.
- Stock control and purchase of cost-effective medication for the pharmacy.
- Precept pharmacy students from University of Saint Joseph, Western New England and University of Connecticut.
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
- Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
- Assisted in the development of policies and procedures related to pharmacy operations, promoting compliance with legal regulations and best practices.
- Improved patient outcomes by providing comprehensive medication therapy management and counseling.
- Preparation of Covid-19 vaccine to be administered to patients.
- Interface with providers to determine therapeutic alternatives and prevent drug interactions to ensure optimal treatment for psychiatric and acute care patients.
- Answer clinical pharmacy related enquiries from physicians and nurses.
- Work on medication therapy management to optimize therapeutic outcomes for individual patients.
- Conducted thorough drug utilization reviews to identify potential drug interactions or contraindications, ensuring patient safety.
- Served as liaison between the pharmacy department and other healthcare professionals, facilitating communication regarding patient care plans.
- Mentored pharmacy students and interns, contributing to development of future healthcare professionals.
- Reduced medication errors through rigorous adherence to pharmacy protocols and continuous staff training.
- Monitored therapies, antibiotics, REMS for clozapine, and other parameters, such as electrolyte levels, EKG, ANC, digoxin level, lithium level, etc.
Pharmacy Intern
Big Y Pharmacy
09.2018 - Current
- Documented patient data, updated electronic medical records and input prescriptions into the system.
- Filled orders for medication and product dispensing in a stressful fast paced environment.
- Interacted with patients and answered questions about their prescription over the phone and in person.
- Complied with HIPAA policies regarding patient protected health information (PHI).
- Transferred patients’ prescription information in the system from one store to another.
- Administered the Flu and Covid Vaccines.
- Identified and addressed insurance issues, such as prior authorization.
Pharmacist I (per-diem)
MidState Medical Center
09.2022 - 04.2023
- Company Overview: (Hartford HealthCare System)
- (Hartford HealthCare System).
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Performed technical processes required to dispense medications to patients.
- Provided consultations and answered inquiries from healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Collaborated with healthcare providers to clarify prescription orders, ensuring accurate and timely medication dispensing.
- Monitored therapies, such as anticoagulation, antibiotics and other parameters, such as electrolyte levels, EKG, ANC, digoxin level, lithium level, etc.
- Rotated pharmacist roles around the hospital performing different daily activities as an IV pharmacist, central pharmacist and ICU pharmacist.
Central Pharmacy Technician
Natchaug Hospital
07.2020 - 10.2022
- Dispensed medications and restocked the Pyxis machine
- Packaged all medications with existing Pharmacy bar code technology including, prepackaged tablets, capsules and other dosage forms for in-patient use.
- Maintained inventory control and adherence to process management.
- Strictly maintained patient confidentiality and handled sensitive and identifying information according to data protection laws (HIPAA Privacy Rule).
Central Pharmacy Intern
MidState Medical Center
05.2019 - 09.2022
- Precepted and trained personnel on Pyxis machine restock.
- Updated controlled substances inventory and removed out-of-date medication for disposal.
- Prepared and distributed medications throughout the hospital for in-patient unit dose.
- Restocked crash cart medications, including documentation and follow through.
- Filled emergency boxes and stat boxes, including documentation, expiration date checking and follow through.
- Ensured that all medications were packaged with a bar code compatible with existing Pharmacy bar code technology including prepackaged tablets, capsules and other dosage forms for in-patient care.
- Maintained positive interaction with patients and other hospital guests to enhance the quality of case/service provided.
- Maintained great communication skills with pharmacists and other health care providers within the hospital.
Managed Care P4 Rotation
Integrated Care Partners
02.2022 - 02.2022
- Company Overview: (Hartford HealthCare System)
- Learned and performed Drug Utilization Review to evaluate therapy appropriateness and improve patient treatment.
- Received and analyzed patients’ complaints on reasons why they were not adherent to their therapies in order to intervene and make them compliant.
- Participated in daily Zoom calls with other providers to discuss patients’ outcomes.
- Made clinical calls to patients to investigate the long term use of certain medications to effectively make an intervention.
- Made suggestions to healthcare providers of alternative formulary medication that were more cost effective and that fulfilled patient’s insurance requirements for a better copay.
- Facilitated communication and education to providers, members, and internal staff regarding clinical daily issues.
- Assisted customer care and client services in responding to and resolving pharmacy-related inquiries from clients and providers.
- Collected patients' clinical information and turned into MS Excel graphs to better understand the relationship between several variables (insurance information including Medicare patients, PDC, provider, pharmacy fill, condition being treated, patient age and gender) to identify causes that were leading to non-adherence.
Education
MBA - Healthcare Administration
Post University
Waterbury, CT10-2024
Doctor of Pharmacy -
University of Connecticut
Storrs, CT05.2022
Bachelor of Science - Pharmacy Studies
University of Connecticut
Storrs, CT05.2020
Bachelor of Science - Food Engineering
Federal University of Vicosa
Vicosa, MG, Brazil07-2008
Skills
- Proficiency in MS Word
- Proficiency in Power Point
Accomplishments
- Collaborated with team of pharmacists in the development of the new Clozapine REMS i-vent for Hartford Healthcare.
Certification
- Registered Pharmacist, PCT.0015944, State of Connecticut, Department of Consumer Protection, 09/22, Present
- Immunization Training for Pharmacists, Uconn School Of Pharmacy, 10/24/18, Present
Awards
UCONN Transfer Scholarship
Additionalinvolvementandvolunteerexperience
- P4 Rotations, General medicine, Baystate Medical Center, 06/21, ICU, Baystate Medical Center, 07/21, Health system, Baystate Medical Center, 08/21, Infectious disease, UConn John Dempsey Hospital, 10/21, Ambulatory care, UConn John Dempsey Hospital, 11/21, Informatics, Hartford Healthcare Corporation, 01/22, Managed care, Integrated Care Partners Hartford Healthcare, 02/22, Clinical toxicology, Poison Control Center, 03/22, Community Pharmacy, UConn Student Health, 04/22
- Backus Hospital, Covid Clinic volunteer, 02/21, Prepared Covid shots and administered them to patients., Interviewed patients to investigate their eligibility to receive their shots., Counseled patients before administering their shots regarding possible adverse effects.
- University of Connecticut School of Pharmacy, Flu Clinic volunteer, 11/19, Administered flu shots to students and faculty on campus., Interviewed students to evaluate whether they were eligible to be vaccinated.
- University of Connecticut School of Pharmacy, Blood Drive volunteer, 11/19, Counseled patients before and after they donated their blood, making adequate recommendations.
- University of Connecticut School of Pharmacy, Student Educational Assistant, 09/18 - 01/19, Presented review sessions for students enrolled in the P1 year courses., Led group learning activities with students., Created online study guides and video clips related to pharmacology and pharmacokinetics., Guided students through discussion and problem-solving help sessions.
Great Catch
A pediatric patient at Natchaug hospital was on clozapine and started developing signs and symptoms of clozapine induced myocarditis. I made recommendations to discontinue clozapine and patient symptoms improved.
Languages
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Pharmacist I (per-diem)
Windham Memorial Hospital
01.2023 - Current
Pharmacist I (part-time)
Natchaug Hospital
10.2022 - Current
Pharmacist I (per-diem)
MidState Medical Center
09.2022 - 04.2023
Managed Care P4 Rotation
Integrated Care Partners
02.2022 - 02.2022
Central Pharmacy Technician
Natchaug Hospital
07.2020 - 10.2022
Central Pharmacy Intern
MidState Medical Center
05.2019 - 09.2022
Pharmacy Intern
Big Y Pharmacy
09.2018 - Current
Doctor of Pharmacy -
University of Connecticut
Bachelor of Science - Pharmacy Studies
University of Connecticut
MBA - Healthcare Administration
Post University
Bachelor of Science - Food Engineering
Federal University of Vicosa
Similar Profiles
FABIOLA GARCIAFABIOLA GARCIA
Patient Care Technician at Windham Community Memorial HospitalPatient Care Technician at Windham Community Memorial Hospital
FABIOLA RICHARDFABIOLA RICHARD
Patient Care Technician at Windham Community Memorial HospitalPatient Care Technician at Windham Community Memorial Hospital
Karita Martino-PerryKarita Martino-Perry
Patient Access Associate at Windham HospitalPatient Access Associate at Windham Hospital