Alice Shannon
Manchester,NJ
Summary
Motivated Social Services Case Manager displaying high level of flexibility, adaptability and organizational skills. Superior leadership skills and demonstrated track record of success working with diverse client populations in one-on-one and group settings.
Team-oriented Social Service Coordinator recognized for establishing and maintaining solid relationships with administration and local, state and federal agencies. Excellent interpersonal, organizational and analytical skills.
Overview
9
9
years of professional experience
Work History
Social Services Coordinator
Active Day of Brick
Brick , NJ
2022.08 - 2024.03
- Provided hands-on and proactive marketing to community resources.
- Proactive in admissions & increasing catchment area.
- Assisted in families and disability consumers obtaining financial assistance through the Board of Social Services, Department of Health Grants, Veterans Grants and Alzheimer’s Association Grants.
- Supportive counseling to members and their families.
- Completed Treatment Plans and behavioral Care Plans.
- Key coordinator of the Food Grant and monthly monitoring of Medicaid.
- Educated members on stress management and staff members.
Director of Social Services
Circle of Life Adult Medical Day Care
South Plainfield , NJ
2022.04 - 2022.08
- Completed Psycho-social history
- Coordinated with multi/cultured team
- Effectively assisted with case management, housings and finances with 200 members
- Coordinated care with multi-disciplined team
- Trained new social worker
Hospice Liason
Compassionate Care Hospice at Amedisys
Toms River , NJ
2021.03 - 2022.04
- Established and developed new business contacts as well as maintained existing business relationships.
- Coordinated cross-functional teams to achieve project goals.
- Educated physicians, long term care and rehabilitation facilities, assisted living facilities the benefits of hospice as well as patients and families.
- Creative Event planning to promote the company in the community.
Alzheimer’s Caregiver
Patti Kuzmanchek and Donald Brown
Manahawkin , NJ
2020.06 - 2021.05
- Assisted client in transferring, walking, and maintaining mobility.
- Monitored client's vital signs and reported any changes.
- Recorded client status progress and challenges in logbooks and reports.
Administrator/Social Worker/Marketer
Independence Place Medical Adult Day Care
Whiting , NJ
2017.03 - 2020.04
- Organized and monitored and created direct programs to address health, psycho-social and medical needs for geriatric adults and caregivers.
- Managed financial operations for the center including bill reimbursement and grants.
- Recruit, hire, train and retention of qualified staff.
- Ensured effectiveness, quality care,compliances with applicable regulations and standards.
- Provided educational in-services for staff, caregivers, and community outreach
- Determined consumer needs to provide products and services appealing to larger market.
- Assessed company operations for compliance with safety standards.
- Assessed and increased the admissions to the center.
Director of Social Services/Acting Administrator
Golden Age Care CenterMedical Adult Day Care
Morganville , NJ
2014.10 - 2017.03
- Headed the Social Service Department and completed admission process increasing the census.
- Expanded the catchment area
- Established innovative marketing and advertising strategies with marketing staff.
Education
Bachelor of Arts - Psychology/Theology
Franciscan University of Steubenville
Steubenville, OH1984-05
Skills
- Extensive knowledge of community resources
- Innovator in marketing and using all my skill sets.
- Educator of health and stress management
- Certified Social Worker/Yoga Instructor.
- Effective leader and training staff.
Accomplishments
- Participated in Ethical Committee in Ocean County
- Participated as a Polar Bear Plunger for Developmental Disability (3x)
- Completed the Rock and Roll marathon for Leukemia and Lymphoma
- Participant led advocate for Alzheimer’s Impact Movement
- Committee Head for Manchester High School Marching Band festival and parent advisory committee
- Blood donator (30) years for American Red Cross
- Developed relationships with 60 new clients and typically exceeded sales goals by 40%.
Timeline
Social Services Coordinator
Active Day of Brick
2022.08 - 2024.03
Director of Social Services
Circle of Life Adult Medical Day Care
2022.04 - 2022.08
Hospice Liason
Compassionate Care Hospice at Amedisys
2021.03 - 2022.04
Alzheimer’s Caregiver
Patti Kuzmanchek and Donald Brown
2020.06 - 2021.05
Administrator/Social Worker/Marketer
Independence Place Medical Adult Day Care
2017.03 - 2020.04
Director of Social Services/Acting Administrator
Golden Age Care CenterMedical Adult Day Care
2014.10 - 2017.03
Bachelor of Arts - Psychology/Theology
Franciscan University of Steubenville
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