Alice Skidmore
Jackson,OH
Summary
Dynamic Human Resources Officer with a proven track record at Ohio Valley Supermarkets, Inc., excelling in records maintenance and employee engagement initiatives. Skilled in compensation and benefits management, I fostered a collaborative environment that enhanced morale and compliance, while ensuring meticulous document management and quality assurance across HR functions.
Overview
22
22
years of professional experience
Work History
Human Resources Officer
Ohio Valley Supermarkets, Inc.
Gallipolis, OH
03.2024 - Current
- Managed employee records and maintained compliance with HR policies.
- Developed and implemented employee engagement initiatives to boost morale.
- Maintained accurate personnel records, ensuring privacy standards were met in accordance with relevant regulations.
- Coordinated new hire onboarding.
- Managed employee benefits programs, ensuring timely enrollment and accurate record-keeping.
- Processed paperwork for promotions and lateral position changes.
Accounting Administrator
Ohio Valley Supermarkets, Inc
Gallipolis, OH
06.2023 - Current
- Assisted in monthly reconciliations to ensure accurate reporting.
- Supported preparation of financial statements and reports for management review.
- Maintained financial records using accounting software systems efficiently.
- Monitored cash flow carefully to ensure sufficient funds were available for operational needs and capital investments.
- Improved accuracy in financial reporting by diligently reviewing and reconciling accounts on a regular basis.
- Processed bank deposits and reconciled financial statements.
- Prepared accurate cash flow reports.
- Collaborated with auditors during annual audits to ensure compliance with internal policies and regulatory requirements.
- Troubleshoot discrepancies in general ledger accounts by conducting thorough investigations into transactional details, ultimately resolving issues promptly.
- Established strong working relationships with colleagues across departments, enhancing the flow of financial information and fostering collaboration in achieving company goals.
- Collaborated with accountants and prepared financial reports.
- Coordinated the preparation of quarterly financial reports for senior leadership, presenting key performance indicators relevant to organizational success.
- Handled payroll duties for 6 departments.
- Informed employees of benefits and insurance programs.
Head Cashier
Ohio Valley Supermarkets, Inc.
Oak Hill, OH
11.2003 - 06.2023
- Supervised daily cash operations, ensuring accuracy and efficiency in transactions.
- Trained and mentored staff on cash handling procedures and customer service excellence.
- Implemented inventory control measures to minimize discrepancies and optimize stock levels.
- Led team meetings to communicate updates on policies, promotions, and best practices.
- Resolved customer inquiries and complaints promptly to enhance satisfaction and loyalty.
- Coordinated scheduling for cashiers to ensure adequate coverage during peak hours.
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Educated employees on register use, merchandising, and customer service.
- Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
- Assisted customers by answering questions and fulfilling requests.
- Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
- Coordinated breaks for fellow cashiers, ensuring continuous coverage during busy periods without compromising productivity.
- Conducted regular audits of register tills, ensuring accuracy in daily cash counts and minimizing discrepancies.
- Ensured timely payment of invoices, maintaining positive vendor relationships and improving cash flow management.
- Facilitated timely month-end closing procedures, enhancing the accuracy of financial statements for executive review.
- Prepared accurate cash flow reports.
- Troubleshoot discrepancies in general ledger accounts by conducting thorough investigations into transactional details, ultimately resolving issues promptly.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
- Processed paperwork and hiring details for promotions and lateral position changes.
Education
High School Diploma - Retail And Sales Business Program
Buckeye Hills
Rio Grande, OH05.1980
Skills
- Records maintenance
- Compensation and benefits
- Quality assurance
- Document management
Timeline
Human Resources Officer
Ohio Valley Supermarkets, Inc.
03.2024 - Current
Accounting Administrator
Ohio Valley Supermarkets, Inc
06.2023 - Current
Head Cashier
Ohio Valley Supermarkets, Inc.
11.2003 - 06.2023
High School Diploma - Retail And Sales Business Program
Buckeye Hills