Alice Sofianos
Dunedin,Florida
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
Realtor
Olympic Realty Services
Tarpon Springs, FL
09.2020 - Current
- Prepared documents such as purchase agreements, deeds, leases and other legal documents related to real estate transactions.
- Negotiated contracts between buyers and sellers to reach agreement on price and terms of sales.
- Scheduled home viewings with potential buyers.
- Managed real estate transactions from initiation to closing.
- Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
- Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
- Maintained current knowledge of laws governing real estate transactions in order comply with regulations.
- Promoted sales through advertising, open houses and Multiple Listing Services.
Dental Office Manager
Southshore Dentistry
Wellington, FL
08.2011 - 06.2015
- Scheduled patient appointments and effectively handled cancellations and last-minute adjustments.
- Managed all front desk operations, including phone calls and customer service inquiries.
- Maintained patient records, scheduled appointments, and handled billing inquiries.
- Coordinated with dental providers regarding patient care and scheduling needs.
- Ensured accurate data entry of patient information into the office management system.
- Provided guidance to staff on insurance coverage and payment options for patients.
- Developed procedures for tracking patient records and updating treatment plans as needed.
- Resolved customer complaints in a timely manner by investigating issues thoroughly.
- Assisted in training new employees on office policies and procedures related to dental services.
- Prepared monthly reports summarizing activity within the dental practice for review by senior management.
- Implemented staff scheduling procedures to provide full coverage, supporting organizational needs.
- Developed promotional programs to attract new patients.
- Managed operations for 10-person dental practice, facilitating excellent patient support services, direction and guidance.
- Participated in industry events such as conferences, workshops, and tradeshows, representing the practice.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
High School Diploma -
Palm Beach Gardens High School
Palm Beach Gardens, FL05-1988
Skills
- Patient/Client Relations
- Communication in a professional and friendly manner
- Interpersonal skills
- Problem-solving
- Patience
- Teamwork
- Adaptability
Languages
Greek
Native/ Bilingual
Timeline
Realtor
Olympic Realty Services
09.2020 - Current
Dental Office Manager
Southshore Dentistry
08.2011 - 06.2015
High School Diploma -
Palm Beach Gardens High School