Alice Trahan
Kroger
Orange,TX
46
years of professional experience
Reliable and organized professional with over 40 years of experience in store operations. Skilled in developing training programs that boost employee performance and customer satisfaction. Committed to fostering a positive work culture while achieving operational goals.
Work History
Store Leader
46 Years 2 Months- Led team in achieving operational goals through effective scheduling and resource management.
- Developed training programs to enhance employee performance and customer service skills.
- Streamlined inventory management processes, reducing waste and improving product availability.
- Implemented promotional strategies that increased store traffic and sales volume.
- Monitored compliance with health and safety regulations, ensuring a safe shopping environment.
- Conducted regular performance evaluations, providing feedback to improve staff productivity and morale.
- Analyzed sales data to identify trends, adjusting merchandising strategies accordingly for optimal results.
- Fostered community relationships through outreach initiatives, enhancing brand loyalty and customer engagement.
- Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
- Coordinated with vendors to ensure timely delivery of merchandise while maintaining optimal stock levels instore.
- Established open communication channels with employees to encourage feedback sharing and improve team dynamics.
- Enhanced employee performance by conducting regular training sessions and providing constructive feedback.
- Merchandised products beautifully with attractive displays to quickly move stock.
- Boosted customer satisfaction by implementing efficient store operations and addressing customer concerns promptly.
- Elevated team performance with motivational approach and excellent training abilities.
- Boosted brand awareness through creative and multifaceted marketing strategies.
- Coordinated clearance events to clear shelf space for new product lines.
- Improved employee retention rates through fostering a supportive work culture that promoted growth opportunities.
- Developed strong customer relationships by delivering exceptional service and personalized attention.
- Tracked performance and communicated global insights with corporate leaders, sharing successes and strategies to proactively tackle any deficiencies.
- Streamlined inventory management with accurate record-keeping and timely ordering of products.
Education
Horticulture/Floral Culture/Business
Skills
Store safety
Store operations
Team management
Promotions planning
Customer service
Multitasking and organization
Loss prevention procedures
Honest and dependable
Reliable and responsible
Cleaning and sanitizing
Reliability
Organizational skills
Decision-making
Goal driven
Flexible hours
Timeline
Store Leader
Kroger
07.1979 - 09.2025Read More
Texas State Technical College
Horticulture/Floral Culture/Business
Read More