Summary
Overview
Work History
Education
Skills
ACTIVITIES
Timeline
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Alice Williams

Munford,TN

Summary

Experienced with psychological research and data analysis. Utilizes counseling techniques and effective communication to support clients. Strong understanding of human behavior and mental health principles.

Overview

16
16
years of professional experience

Work History

Clerk

Spirits of Atoka
04.2024 - 07.2025
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Account Clerk

Meeman-Shelby Forest State Park
02.2018 - 09.2021
  • Implemented innovative filing systems that significantly improved document retrieval time and efficiency.
  • Worked with vendors and management to resolve issues quickly.
  • Created and distributed invoices and processed incoming payments to keep records accurate and current.
  • Assisted in the preparation of monthly financial statements by compiling necessary data accurately and efficiently for upper management review.
  • Participated in cross-training initiatives to broaden knowledge base and provide backup support for other finance team members.
  • Developed working relationships with associates, employees of other departments and representatives of other organizations.
  • Maintained strict adherence to state policies and procedures, ensuring the integrity of financial data at all times.

Administrative Assistant

Shelby County Housing Authority
05.2009 - 06.2012
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Facilitated collaboration within team by organizing regular meetings and tracking project progress.
  • Developed filing system for historical documents, preserving important company records and improving access to information.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Performed research to collect and record industry data.
  • Transcribed and organized information to assist in preparing speeches and presentations.

Education

Bachelor of Arts - Psychology, Minor

The University of Memphis
Memphis, TN

Skills

  • Administrative support
  • Filing systems
  • Database entry
  • Administrative tasks
  • Relationship building
  • Document management
  • Research
  • Record preparation
  • Verbal and writing communication
  • Confidentiality
  • Attention to detail
  • Interpersonal communication

ACTIVITIES

Volunteer, Bakers Community Center, Millington, TN May 1, 2010– June 2010 Assisting in the relocation of flood victims Administrative Assistant, Shelby County Housing Authority, Memphis, TN July 2009– January 2010 Closing Horton Gardens Apartments/relocating tenants to Section 8 Relocating tenants to affordable and safe housing Conducting HUD housing inspections

Timeline

Clerk

Spirits of Atoka
04.2024 - 07.2025

Account Clerk

Meeman-Shelby Forest State Park
02.2018 - 09.2021

Administrative Assistant

Shelby County Housing Authority
05.2009 - 06.2012

Bachelor of Arts - Psychology, Minor

The University of Memphis

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