Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alice Woerner

Summary

Dynamic professional with a proven track record in customer service and problem-solving, honed across roles from The Main Street Dentists to PricewaterhouseCoopers. Excelled in creating efficient, welcoming environments and enhancing patient and client satisfaction. Skilled in teamwork, collaboration, and adapting to new technology, with a commitment to excellence and positive outcomes.

Overview

28
28
years of professional experience

Work History

Part Time Seasonal Employee

Kohl's
09.2024 - Current

Works effectively in fast paced seasonal sales environment.

Strong sense of personal responsibility. Willing to help fellow employees after closing.

Puts customer satisfaction first.

Volunteer

Various Organizations
02.2001 - Current

Worked with Knit For Kids, Guardian Ad Litem, VITAS (hospice ), several churches and currently Our Legacy (organ transplants)


Dental Front Office Coordinator

The Main Street Dentists
05.2002 - 12.2009
  • Provided exceptional customer service to both new and existing patients, addressing inquiries in a prompt and professional manner.
  • Contributed to a welcoming environment for patients by maintaining a clean, organized reception area with up-to-date reading materials.
  • Collaborated closely with dentists to coordinate treatment plans that met each individual''s oral health needs while considering insurance constraints or budget limitations when necessary.
  • Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmation processes.

Executive Assistant to Global Partner

PricewaterhouseCoopers
09.1996 - 07.2001
  • Coordinated daily schedules and appointments for high-level executives, ensuring efficient time management.
  • Managed correspondence and prepared documents to support executive decision-making.
  • Enhanced productivity by organizing meetings and events.
  • Arranged travel itineraries for seamless executive travel experiences.
  • Coordinated bi-monthly billing to major clients.
  • Arranged ticketing and accommodations for major clients during The Masters and 1996 Olympics.

Education

No Degree - Liberal Arts

Community College of The Finger Lakes
Canandaigua, NY

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Easily adapts to new technology

Timeline

Part Time Seasonal Employee

Kohl's
09.2024 - Current

Dental Front Office Coordinator

The Main Street Dentists
05.2002 - 12.2009

Volunteer

Various Organizations
02.2001 - Current

Executive Assistant to Global Partner

PricewaterhouseCoopers
09.1996 - 07.2001

No Degree - Liberal Arts

Community College of The Finger Lakes
Alice Woerner