Alice Young

● Michelin Guide recommended fine dining restaurant with a seasonal menu located at the top of the Hudson Yards Building.

● Guest demographic primarily composed of Business people, Tourists and Afluent Locals

● Restaurant cover count is continuously at capacity, even in off seasons

● Oversee and helm the service of a station covering upwards of 20 covers per seating with up to two seatings per night

● 6-8 course tasting menu changing 1-2 times per season

● Optional wine pairing, offering verietals from across the globe

● Coordinated with manager, sommelier, bartender, back server and runner to tailor exceptional service to each guest,

• Educated guests about the restaurant group, product sourcing, management, and members of staff
• Sold promotional items such as Japanese A5 Wagyu and truffle supplimentations. With daily rotating specials
• Navigated the wine list and sold wines from a list of over 350 bottles from regions sourced globally. Assisted in instructing servers with little to no wine knowledge on how to navigate the list and suggest bottles.
• Consistently maintained amongst the highest PPA in the restaurant

• Increased sales significantly by upselling higher-end products such as caviar and wine
• Cultivated warm relationships with regular guests. Regular guests equate to around 30% of the clientele.
• Served some of Houston's most esteemed residents. The restaurant was greatly favored amongst local businesspeople, as a networking destination, and a favorite amongst celebrities
• Trained new team members on fine dining etiquette, restaurant procedures, sales techniques and wine service