Aliceli Guzman
Orlando,FL
Summary
Experienced executive and administrative professional with a proven track record of over 15 years in facilitating strong organizational and communication skills.
Organized and efficient [Job Title] supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service.
Overview
16
16
years of professional experience
Work History
Payroll/Accounting Administrator
Harvard Maintenance
08.2022 - 08.2024
- Manage the payroll process, including processing payroll, verifying payroll data, and ensuring accurate and timely payment of employees Internet support to all inbox emails received
- Ensure compliance with federal and state regulations related to payroll, including tax withholding, benefits, and payroll deductions
- Maintain accurate payroll records and prepare reports for management and regulatory agencies
- Reconcile payroll accounts and resolve any discrepancies in a timely manner
- Collaborate with HR to ensure accurate employee data and maintain employee payroll records
- Communicate with employees regarding payroll-related inquiries and issues
- Provide support for audits related to payroll and benefits
- Assist with other accounting and finance functions as needed
- Post business transactions, process invoices, verify financial data for use in maintaining accounts payable records
- Provide other clerical support necessary to pay the obligations of the organization
- Clarify any questionable invoice items, prices or receiving signatures
- Prepare vouchers listing invoice number, date, vendor address, item description, amounts and coding per accounting policies and procedures
- Verify invoices against purchase orders and ensure goods or services were received before issuing payment to vendors
Executive Assistant/Office Manager
ColStone Surface Designs
03.2017 - 04.2022
- Manage Executives schedules, book trips, business meetings, and templates
- Manage all contractors and builder accounts
- Act as point of contact among executives, employees, clients and other external partners
- Read Blueprints and cabinet layouts utilizing Bluebeam Revu
- Estimate commercial, builder and residential projects
- Book all travel arrangements
- Payroll for30 + employees
- Verify all AIA contracts
- Accounts Payable/ Receivables
- Accounts Reconciliations
- Verify and approve expense reports
- Track and analyze project cost
- Direct sale of stone countertops for residential and commercial customers
- Manage inventory and purchase orders
- Organize company events and conferences
- Manage correspondence, complaints and queries
- Training and supervising new and existing employees
- Organize and maintain the office filing system
- Format internal and external communication, Memos, emails and reports
Executive Assistant
Day Roofing Inc.
01.2016 - 03.2017
- Manage contractor appointments and sales meetings
- Organize company events and conferences
- Draft new contracts
- Track and analyze project cost
- Act as point of contact for internal and external clients
- Develop and maintain filing system
- Accounts Payable/ Receivables
- Prepare all documents for county permits, inspections and notice of commencement
- Submitted all paperwork to insurance to collect payment after work was completed
- Keep office supply inventory
- Make travel accommodations arrangements
- Manage complaints and queries
- Placing, responding to, and prioritizing the President’s invitations, phone calls, and mail
- Verify and approve expense reports
- Write and distribute email, correspondence memos, letters, faxes and forms
Executive Assistant
Custom Pest Solutions
03.2015 - 01.2016
- Answered all incoming calls to schedule services provided
- Created daily routes and schedules for all technicians
- Typed documents such as correspondence, drafts, memos, emails, and prepared reports weekly for management
- Opened, sorted, and distributed incoming messages, correspondence and all invoices
- Purchased and maintained office supply inventories and being careful to adhere to budgeting practices
- Greeted visitors and determined to whom and when they could speak with specific individuals
- Entered daily invoices in the system for bookkeeping
Administrative Assistant
EZ Rider
11.2012 - 02.2015
- Manage inventory, invoices and daily transactions
- Processed deposits, withdrawals and check cashing
- Schedule appointments
- Follow up with clients after services were provided
- Analyze client complaints and provide effective remedies
- Answer telephone calls and emails
- Research and respond to daily client service issues
- Schedule Meetings
- Processed
Accounts, Loan and Mortgage Customer Service Representative
Banco Popular North America
12.2008 - 09.2012
- Large work experience in the service industry with absolute customer orientation in banking, loans, and mortgages and escrow accounts
- Provide information regarding services and products that the bank is offering
- Ascertain that all new client information is processed in the database properly
- Inform clients of the status of their accounts and balances
- Create and maintain records of clients in both electronic and paper form
- Assess clients’ financial strength to determine if additional services can be sold
- Process stops payments and accepts checks for cashing
- Answer incoming calls to provide information regarding accounts and services
- Managed daily loan and mortgage applications
- Internet support to all inbox emails received, contacted customers via email or phone to provided support on Their internet needs
Education
Associates Degree - Business Administration
Inter Americana University
Ponce, PR06.2005
Skills
- Accounts receivable
- Financial planning
- Bank reconciliation
- Accounts payable
- SQL
- Invoice processing
- Payroll processing
- Account reconciliation
- Payroll administration
- Microsoft office
- Data entry
- Office management
- Coaching and mentoring
- Administration and operations
Languages
Spanish
Full Professional
Timeline
Payroll/Accounting Administrator
Harvard Maintenance
08.2022 - 08.2024
Executive Assistant/Office Manager
ColStone Surface Designs
03.2017 - 04.2022
Executive Assistant
Day Roofing Inc.
01.2016 - 03.2017
Executive Assistant
Custom Pest Solutions
03.2015 - 01.2016
Administrative Assistant
EZ Rider
11.2012 - 02.2015
Accounts, Loan and Mortgage Customer Service Representative
Banco Popular North America
12.2008 - 09.2012
Associates Degree - Business Administration
Inter Americana University
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