Summary
Overview
Work History
Education
Skills
Timeline
Generic

ALICIA AHART

Durant,OK

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am wanting To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Cage Cashier

CESARS ENTERTAINMENT
01.2021 - 01.2023
  • Processed various cash transactions and answered gaming customer questions.
  • Counted and recorded assigned funds and made exchanges of funds throughout shift.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Performed check cashing for customers based on company policies.
  • Issued gaming coins and tokens to customers for cash.
  • Redeemed foreign currencies using accurate exchange rates.
  • Verified individual amounts of loose coin and bundled paper money.
  • Secured casino funds not in use after balancing cash drawer.
  • Verified over $[Amount] of cash and credit payments daily.
  • Moved currency, coins and chips following exact security protocols.
  • Helped patrons access funds by cashing checkers and processing credit card advances.
  • Counted cash, prepared deposits and balanced accounts.
  • Sold chips, tokens or tickets to patrons based on individual needs.
  • Offered information about operations and procedures to help with questions.

city Carrier Assistant

CCA, United States postal service
10.2014 - 06.2016
  • Delivered and collects mail on foot or by vehicle under varying road and weather conditions
  • Maintained professional and effective public relations with customers and community members
  • Provided exemplary services to customers by being pleasant and engaging and offering to assist with mail-related concerns
  • Used portable electronic scanner to track parcels and record tracking progress
  • Prepared mail in sequence of delivery for optimal productivity
  • Adhered to postal regulations and maintained knowledge of commonly used products and procedures
  • Gathered mail and packages from mailboxes on foot and by vehicle on designated route
  • Collected customs charges, postage due and C.O.D
  • Payments
  • Furnished customers with postal information, change-of-address cards and other postal forms
  • Managed clerical duties within mail office and collaborated with other employees in team-centered environment
  • Delivered mail along prescribed route and retrieved additional mail from relay boxes.

Front End Cashier

Winstar World Casino
07.2014 - 09.2014
  • Perform data entry services for the company in regards to punching in customer information and call logs
  • Answering inbound calls while demonstrating ability to log all notes and follow up information accurately as well as providing information
  • Resolving problems of the members
  • Addressed and resolved customer complaints with friendly and level-headed assistance
  • Organized register supplies in front end and storage areas
  • Delivered exceptional customer service with friendly, helpful attitude to promote repeat business.

Front Desk Receptionist

Carter County Dodge
02.2012 - 01.2013
  • Answered telephones and greeted visitors to assist, answer questions and direct
  • Handled payment processing and provided customers with receipts and proper bills and change
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process
  • Responded to inquiries and room requests made online, by phone and via email
  • Signed for packages, recorded deliveries and distributed to personnel
  • Maintained important files, running reports and delivering updates on occupancy and revenue
  • Processed memos, client correspondence, travel vouchers and other documents, routing to appropriate personnel as necessary
  • Scheduled and confirmed appointments.

SALES ASSOCIATE

Body Heat Tanning
05.2010 - 01.2012
  • Operated cash register, collected payments and provided accurate change
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity
  • Helped customers find specific products, answered questions and offered product advice
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
  • Sold various products by explaining unique features and educating customers on proper application or usage
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
  • Met merchandise processing standards and maintained organized and accessible work area
  • Answered incoming telephone calls to provide store, products and services information.

Education

High School Diploma -

Foot Hill High School
Las Vegas, NV
01.2012

Skills

  • Team building
  • MS Office
  • Active listening
  • Conflict resolution
  • Work ethic
  • Organizational skills
  • Customer service
  • Computer skills
  • Working collaboratively
  • Decision-making
  • Friendly, positive attitude
  • Problem resolution
  • Till Counting
  • Wire Transfer
  • Cash Register Operations
  • Cash Balancing
  • Currency Counting
  • Financial Transactions
  • Jackpot Payouts
  • Customer Satisfaction
  • Rewards Tracking
  • Voucher and Chips Cashing
  • Phone Inquiries
  • Money Security
  • Returns Policies
  • Foreign Currency Exchanges
  • Financial Accounting

Timeline

Cage Cashier

CESARS ENTERTAINMENT
01.2021 - 01.2023

city Carrier Assistant

CCA, United States postal service
10.2014 - 06.2016

Front End Cashier

Winstar World Casino
07.2014 - 09.2014

Front Desk Receptionist

Carter County Dodge
02.2012 - 01.2013

SALES ASSOCIATE

Body Heat Tanning
05.2010 - 01.2012

High School Diploma -

Foot Hill High School

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ALICIA AHART