Alicia Alanis
Charlotte,NC
Summary
Motivated Property Manager with vast experience in real estate management. Strengths include sales skills, critical thinking, and communicating with individuals at all levels. Ready to grow efficiency and expand locations by applying diverse experience and vast real estate knowledge.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Community Manager
Greystar
Charlotte
05.2020 - Current
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities and client set budget.
- Worked with maintenance staff on call to complete timely repairs and enhancements. Completed incident reports immediately upon incident discoveries
- Analyzed operational information for impact on ROI, identified trends, and recommended appropriate adjustments to client and ownership group. Refrained from issuing concessions successfully
- Streamlined operations by communicating efficiently with clients/ regional property manager, keeping meticulous records, budget management, and internal collaboration with other peers
- Demonstrated strong organizational and time management skills while managing multiple projects, repairs, and inspections
- Conducted regular inspections to identify needed improvements, maintain the highest standard in curb appeal while remaining under budget
- Developed annual operating budgets and forecasts, as well as sales and marketing plans
Multi-Site Assistant Community Manager
Middleton Meyers
Charlotte
01.2018 - 05.2020
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers
- Collected rental payments from residents and kept meticulous records of delinquent accounts
- Met with residents to gather information and develop effective solutions
- Inspected units before and after a tenant moves to write effective leases and determine charges or readiness for new tenants
- Received and processed resident payments, and updated system accounts with latest information
- Developed and implemented training programs for the leasing team members.
Leasing Consultant
Middleton Meyers
Charlotte
01.2018 - 05.2020
- Greeted clients, showed apartments, and prepared leases
- Verified tenant incomes and other information before accepting lease applications
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution
- Kept records accurate, detailed, and fully compliant with reporting requirements to meet state, local, and federal housing requirements
- Resolved conflicts between tenants regarding noise, encroachments, and parking
- Generated leads for sales and rental properties through cold calls, referrals, and outreach marketing
- Implemented and enforced policies and procedures to maintain properties to the highest standards.
Legal Assistant
Law Office of Robert Zuniga
Charlotte, North Carolina
11.2016 - 12.2017
- Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery requests.
- Maintained client confidentiality in all matters.
- Organized exhibits for trial proceedings.
- Proofread drafts of legal documents for accuracy in grammar and punctuation.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Updated databases with new information received from attorneys or clients.
Education
Accounting -
University of North Carolina at Charlotte
01.2025
Skills
- Proficient in Yardi, OneSite, Active Building
- Bilingual- Spanish
- Development Team Leadership
- Strategic Planning
- Financial Budgeting and Reporting
- Landlord - Tenant Law
Accomplishments
- Grew market rent by 13.48%
- Renewal conversion remained at a ratio of 42%
- Integrated a smart home system for building/ residential doors, corridor painting, floor renovations, and new amenity space
- Nominated for the Teamwork Award in 2023
- Won Rising Superstar Award in 2022
Languages
Spanish
Native/ Bilingual
Certification
- CAM in progress (Expected completion by June of 2024)
Timeline
Community Manager
Greystar
05.2020 - Current
Multi-Site Assistant Community Manager
Middleton Meyers
01.2018 - 05.2020
Leasing Consultant
Middleton Meyers
01.2018 - 05.2020
Legal Assistant
Law Office of Robert Zuniga
11.2016 - 12.2017
Accounting -
University of North Carolina at Charlotte