Alicia Allan

Assist with Patient discharge planning for all NLEMHS entities in the State Of Maine, referrals made for Skilled, LTC, Assisted Living placements, initiate Maximus assessments, discharge phone calls to Patients checking in the make sure they have all medications, followup appointments made and if they have any questions or concerns, would then refer to appropriate Person, setting up and making follow-up appointments, outpatient referrals like Physical Therapy, Occupational therapy, home health.

This is the same Career as I am currently doing with Optum

Worked directly with Care Managers in NLEMMC only, making Skilled, LTC, Assisted Living, Home Health referrals, outpatient therapy, transportation, all under scope of Practice of Case Manager, RN

• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Maintained current and accurate medical records for patients.
• Supported office staff and operational requirements with administrative tasks.
• Organized paperwork such as charts and reports for office and patient needs.