Alicia Almonte
Winchester,CA
Summary
Dynamic Mortgage Loan Partner with a proven track record at LoanDesk Mortgage, excelling in lead conversion and training development. Expert in loan processing and CRM management, I implemented strategies that enhanced revenue and efficiency. Known for exceptional communication skills, I effectively guided borrowers through the mortgage process, ensuring satisfaction and compliance.
Overview
22
22
years of professional experience
Work History
Mortgage Loan Partner - REMOTE
LoanDesk Mortgage
San Francisco, CA
05.2023 - Current
- Ran mortgage company solely for 6 months without assistance
- Cross functionality within the entire mortgage company
- Trained 12 new MLOs utilizing a 5-day course and format I created.
- High level of communication skills
- Worked directly with borrowers from lead to post closing on a daily basis.
- Converted leads to live deals
- Provided MLO's CDAs
- Pre-Approval Specialist and Senior Processor
- Identified and implemented strategies to increase revenue and enhance efficiency
- Wrote Processing SOP and assisted with SLA's
- Assisted in recruiting new MLO's
- Experienced with CRM management and implementation
- Completed new lender broker packages
- Completed NMLS Call Reports
- Adhered to FNMA/FHLMC, FHA, VA guidelines
- Processed CALHFA loans and completed CALHFA courses
- Completed UWM pre-underwriting courses
- Guideline knowledgeable, and able to challenge unnecessary conditions
- Experienced with Lending Pad, Arive, Sonar and Point
- Completed post closing QC process and MLO payout request
- Familiar with over 20 lenders portals and submission processes including Rocket and UWM
Mortgage Loan Processor - REMOTE
Patriot Pacific Financial Corp.
Murrieta, CA
02.2021 - 11.2022
- Oversaw monthly pipeline of over 30 loans.
- Managed Jr. Processor
- Proficient in Conventional and with Non QM lending
- Closed loans in a timely manner
- Meticulous
- Streamlined interactions among borrowers, underwriting teams, loan officers and escrow agents.
- Collected and Analyzed borrower documentation
- Self Employment income calculation and analyzation
- QC and posting closing experienced
- Team player
Mortgage Loan Processor - REMOTE
PRW Lending
Temecula, CA
10.2019 - 01.2021
- Reviewed loan applications for completeness.
- Processed loans from start to closing.
- Reviewed AUS, ordered appraisals, opened title, and escrow.
- Balanced CDs
- Met lock timelines.
- Served as a borrower advocate, liaison between multiple agencies, and support staff.
- Disclosed all loans.
- Analyzed credit and income (self-employment and W-2).
- Experienced in wholesale and correspondent lending.
- Proficient in DU and LP.
- Ensured conditions were met promptly.
Wholesale Account Representative
Wachovia
Dallas, TX
07.2007 - 02.2009
- Wholesale sales representative.
- Managed and grew portfolio client accounts, ensuring satisfaction and retention.
- Attended trade shows and industry events to promote products and services.
- Addressed and resolved client concerns and issues in a timely and effective manner.
Loan Officer Assistant
Teamwork Mortgage
San Diego, CA
02.2005 - 05.2007
- Prepared complete packages to be sent to underwriting with a thorough understanding of each lenders needed documentation.
Loan Coordinator
First Capital
San Diego, CA
01.2003 - 01.2005
- Worked closely with lenders to ensure that all necessary paperwork was completed correctly.
Education
Bachelor of Science - Criminal Justice
San Diego State University
05.2003
Skills
- Loan processing
- CRM management
- Regulatory compliance
- Lead conversion
- Training development
- Revenue enhancement
- Problem solving
- Adaptability and flexibility
References
Professional references available upon request.
Timeline
Mortgage Loan Partner - REMOTE
LoanDesk Mortgage
05.2023 - Current
Mortgage Loan Processor - REMOTE
Patriot Pacific Financial Corp.
02.2021 - 11.2022
Mortgage Loan Processor - REMOTE
PRW Lending
10.2019 - 01.2021
Wholesale Account Representative
Wachovia
07.2007 - 02.2009
Loan Officer Assistant
Teamwork Mortgage
02.2005 - 05.2007
Loan Coordinator
First Capital
01.2003 - 01.2005
Bachelor of Science - Criminal Justice
San Diego State University
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