Goal-oriented Human Resources Specialist with 11 years of experience in training protocol development and policy implementation. Strong financial acumen with demonstrated success in budget development and adherence. Accustomed to analyzing company needs and developing long-term solutions to meet personnel objectives. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Hi, I’m
Alicia Alvarez
Manteca,CA
Summary
Overview
23
years of professional experience
Work History
TargetTracy, CA
Human Resources Expert
03.2020 - Current
Job overview
- Helped with employee record keeping, including unemployment and I-9 forms to support compliance procedures. Using Workday,Kronos Software.
- Maintained relationships with personnel using strong collaboration and teamwork skills.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews and planning recruitment related events.
- Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
- Completed human resource operational requirements by scheduling and assigning employees.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
Costco WholesaleSan Jose, CA
Administration Coordinator
03.2001 - 09.2019
Job overview
- Collaborated in timely processing of billing and accounts Payable.
- Prepared detailed documents and reports in adherence administrative processes.
- Recruited, hired, trained and supervised staff of 300 and implemented mentoring program that offered positive employee engagement.
- Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using Workday,People soft,Sap program,excel,Kronos software.
- Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Completed bi-weekly payroll for 300 employees.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Administered compensation, benefits and performance management systems and safety and recreation programs.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Assisted with on-boarding process of 25 new hires in 6 hours.
- Posted positions through approved recruitment channels.
- Prepared monthly, weekly and daily logs using Microsoft Office Suite.
- Facilitated financial and operational audits, working with internal and external managers to communicate recommendations or issues surrounding audits.
- Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
- Completed audit papers by thoroughly documenting audit tests and findings.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Trained team members in successful strategies to meet operational and sales targets.
- Offered credit applications to customers, cross-selling and converting 30 out of 300 customers into cardholders.
- Controlled shrinkage 2% through successful inventory management and stock rotation strategies.
- Followed company policies, procedures and practices for accurate recordkeeping and loss prevention.
- Maintained petty cash records of debits and credits in accordance with established policies and procedures.
- Researched vendor invoices to verify proper payment for deliveries.
- Communicated guest and employee requests to management for issue resolution.
- Prepared bank deposits and corporate cash shipments.
- Handled 300 employee payroll and other day-to-day financial transactions while maintaining long-term goals.
- Reconciled company bank, credit card and line of credit accounts every month, investigating and resolving discrepancies to keep accounts audit-ready.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Assisted management staff in annual year-end processes and data audits.
- Updated presentation and accompanying documents for compensation committee quarterly review.
- Reviewed human resources paperwork for accuracy and completeness.
Education
Huntington Park Senior High SchoolHuntington Park, CA
High School Diploma
05.1993
University Overview
University of PhoenixSan Jose, CA
Some College (No Degree) from Certificate
University Overview
Skills
- Form management
- Applicant screening
- Onboarding understanding
- Training development
- Sales expertise
- Administrative support
- Benefits and compensation
- Clerical support
- Point of Sale Knowledge
Timeline
Human Resources Expert
Target
03.2020 - Current
Administration Coordinator
Costco Wholesale
03.2001 - 09.2019
Huntington Park Senior High School
High School Diploma
University of Phoenix
Some College (No Degree) from Certificate