ALICIA AQUITANIA
Pflugerville,TX
Summary
Proactive and collaborative, I excelled at Home Health Care & Companion Agency as a Laundry Attendant, where I managed inventory levels efficiently, ensuring no service delays. My friendly attitude and problem-solving skills contributed to a positive work environment, significantly enhancing team productivity and safety.
Overview
27
27
years of professional experience
Work History
FRONT DESK
NURSING HOME
02.2022 - Current
- Improved overall guest experience by maintaining a clean and welcoming reception area.
- Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by the company.
- Managed high call volume with exceptional telephone etiquette, resulting in positive feedback from guests.
- Balanced daily cash drawers meticulously; reconciled any discrepancies and prepared accurate reports for the accounting department.
Activities Assistant
Nursing Home
09.2018 - 09.2022
- Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Ensured compliance with safety regulations during all activities, minimizing risk of injury to participants.
- Facilitated smooth transitions between activities through efficient set-up and break-down procedures, minimizing downtime for participants.
Laundry Attendant
Home Health Care & Companion Agency
12.2016 - 09.2018
- Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
- Contributed to workplace safety by following established protocols for handling hazardous chemicals used in the laundering process.
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
Store Owner
CUSTOMER
10.1997 - 10.2016
- Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
- Increased store sales by implementing effective marketing strategies and attractive merchandise displays.
- Interacted well with customers to build connections and nurture relationships.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
Education
High School Diploma -
PELLETIER HILLS SCHOOL
BAGUIO CITY PHILIPPINES03-1972
PELLETIER HILLS SCHOOL BAGUIO CITYT
PHILIPPINES04-1968
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
FRONT DESK
NURSING HOME
02.2022 - Current
Activities Assistant
Nursing Home
09.2018 - 09.2022
Laundry Attendant
Home Health Care & Companion Agency
12.2016 - 09.2018
Store Owner
CUSTOMER
10.1997 - 10.2016
High School Diploma -
PELLETIER HILLS SCHOOL
PELLETIER HILLS SCHOOL BAGUIO CITYT
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