ALICIA AVERY
Portland,OR
Summary
Detail-oriented and results-driven professional with a solid background in managing high-volume workloads and facilitating seamless communication. Adept at anticipating project needs, fostering interdepartmental integration, and ensuring client satisfaction. Proficient in Excel, scheduling software, and Adobe Creative Suite. Seeking to leverage expertise in data entry roles to contribute to organizational efficiency and success.
Overview
4
4
years of professional experience
Work History
National Scheduling Manager
Freeman AV
10.2022 - Current
- Enhanced team productivity by optimizing integration between departments, resulting in improved project outcomes
- Acted as a key liaison between internal departments and external clients, ensuring clear communication and alignment of objectives
- Successfully contracted and onboarded essential crew members, ensuring smooth transitions between events
- Developed and maintained relationships with third-party vendors, contractors, and union representatives, expanding talent database and enhancing resource availability.
Regional Scheduling Manager
Freeman AV
07.2021 - 10.2022
- Produced office files, updated spreadsheets, and crafted presentations to facilitate efficient communication across departments
- Managed logistics for staffing needs on over 40 shows simultaneously, ensuring streamlined workflow and timely execution
- Served as a subject matter expert on union labor, initiating staffing requests and ensuring compliance with contractual rules
- Expanded talent pool through effective networking with third-party vendors and unions, enhancing resource availability and project flexibility.
AV Technician
Justice AV Solutions
09.2020 - 07.2021
- Installed and maintained AV systems in courts across Southern Nevada, Arizona, and California, contributing to increased business
- Processed over 100 service requests monthly, demonstrating strong time management and problem-solving abilities
- Conducted equipment maintenance, managed inventories, and evaluated new technologies, positively impacting budgetary efficiency
- Built and maintained customer relationships through regular visits, resulting in increased orders and client satisfaction.
Education
Bachelor of Fine Arts - Acting
Rutgers University
New Brunswick, NJSkills
- Proficient in Excel and Adobe Creative Suite
- Strong problem-solving skills and attention to detail
- Excellent verbal and written communication skills
- Experience with scheduling software
- Familiarity with NLP and machine learning technologies
- Proficient in Lasso Marketplace and Mertz Crew
- Documentation skills
Awards
- AVETA Service Quality 2023 Award Winner
- Name Your FAV 2022 Award Winner
Timeline
National Scheduling Manager
Freeman AV
10.2022 - Current
Regional Scheduling Manager
Freeman AV
07.2021 - 10.2022
AV Technician
Justice AV Solutions
09.2020 - 07.2021
Bachelor of Fine Arts - Acting
Rutgers University
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