Alicia Ayala-Gonzales
Bakersfield,CA
Summary
Highly-skilled phlebotomist with 14 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
Work History
Phlebotomy Technician
Ansible For The Department Of Veterans Affairs
04.2011 - Current
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Packaged and shipped specimens to central lab daily.
- Promoted mission, vision, and values of organization and trained new clinical staff in phlebotomy procedures.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Organized daily work based on collection priority.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
Donor Phlebotomist/Health Screener
Biomat U S A
12.2006 - 07.2010
- Answered phone calls and provided new donors with required paperwork for donating plasma, created their chart.
- Explained and performed suitability requirements for plasma donations-weight, blood pressure, temperature, and hematocrit, capillary stick.
- Completed and filed donor charts, alpha/numeric.
- Inspected equipment for defects and completed basic repairs.
- Monitored donors during their donations and reported changes to healthcare professionals.
- Assist with any reactions, document any incidents in their chart.
Medical Assistant
Dr Sarupinder Bhangoo
06.2005 - 11.2006
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Verified patient insurance coverage and collected required co-payments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Assistant
MDSI
10.2003 - 04.2005
- Obtained client medical history, medication information,
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient spirometry.
- Oriented and trained new staff on proper procedures and policies
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
Education
CPT1 - Phlebotomy
Liberty Career College
Bakersfield, CA05.2010
Certified Medical Assistant - Medical Assisting
Mexican American Opportunity Foundation (MAOF)
Bakersfield, CA05.2002
Some College (No Degree) - General Studies
Bakersfield College
Bakersfield, CASkills
- Venipuncture and Capillary Puncture
- Blood Cultures
- Specimen Collection
- Processing Specimens
- Specimen Collection and Storage
- Tracking Specimens/Generate Pending Specimen Reports
- Staff Phlebotomy Training
- CPRS, VISTA, MS Outlook, Excel
- Data Entry
- Reception / Customer Service
- Stress Management
- Time Management
- Sanitation and Sterilization
- Active Listening
- Calibrate Equipment
- Maintaining Confidentiality
Timeline
Phlebotomy Technician
Ansible For The Department Of Veterans Affairs
04.2011 - Current
Donor Phlebotomist/Health Screener
Biomat U S A
12.2006 - 07.2010
Medical Assistant
Dr Sarupinder Bhangoo
06.2005 - 11.2006
Medical Assistant
MDSI
10.2003 - 04.2005
CPT1 - Phlebotomy
Liberty Career College
Certified Medical Assistant - Medical Assisting
Mexican American Opportunity Foundation (MAOF)
Some College (No Degree) - General Studies
Bakersfield College
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