Alicia Azocar
Fort Worth,TX
Summary
Detail-oriented shipping and receiving clerk with expertise in inventory management and safety compliance. Proven ability to streamline processes and ensure accurate shipments.
Overview
9
9
years of professional experience
Work History
Shipping and Receiving Clerk
Mattel
Fort Worth, Texas
01.2020 - 08.2024
- Prepared incoming shipments for inspection and distribution.
- Maintained accurate inventory records using warehouse management software.
- Collaborated with team members to enhance efficiency of receiving processes.
- Loaded and unloaded materials using forklifts and pallet jacks.
- Ensured compliance with safety regulations during shipping operations.
- Assisted in packaging products for outgoing shipments according to specifications.
- Organized storage areas for efficient product retrieval and inventory management.
- Processed outbound shipments by packing and labeling products for timely delivery.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Cleaned work area daily by sweeping, dusting, and mopping to ensure a tidy environment.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Prepared packages for shipping and determined most economical shipping methods.
- Checked customer orders and documentation to ensure accuracy and prevent shipment delays.
Manager
McDonald's
Euless, Texas
01.2016 - 04.2019
- Supervised daily operations and ensured efficient service delivery.
- Managed team schedules to ensure optimal staffing during peak hours.
- Conducted performance evaluations and delivered constructive feedback to improve team development.
- Trained new employees on food safety and customer service standards.
- Resolved customer complaints with effective solutions to enhance satisfaction.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Coordinated inventory management and ordered supplies.
- Monitored cleanliness and organization of dining areas and workstations.
- Established processes to ensure efficient workflow throughout the organization.
Education
GED -
Windham School District
Huntsville, TX09-2025
Skills
- Inventory management
- Inventory control
- Shipping logistics
- Safety compliance
- Problem resolution
- Customer service
- Team collaboration
Timeline
Shipping and Receiving Clerk
Mattel
01.2020 - 08.2024
Manager
McDonald's
01.2016 - 04.2019
GED -
Windham School District