Alicia Baanrud

Production Builder Team Lead

AAA Kartak Glass & Closet

Everett, WA

04.2012 - Current

Provided excellent customer service to internal and external customers
Maintained schedules, created work orders, processed work orders, processed warranties & service call work, and payments for over 20 builders
Cultivated professional working relationships with peers and supervisors.
Monitored and evaluated teams, identifying and targeting opportunities for improvement.
Tracked daily production, inventory usage and notable incidents to support operational planning and strategic decision making.
Prioritized tasks and planned workflows to meet operational targets.
Organized work to meet demanding production goals.
Compiled and analyzed data to determine approaches to improve sales and performance.
Collaborated with internal teams to streamline operations across materials handling, production and shipping.
Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Conducted routine inspections to check quality and compliance with established specifications.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
Boosted efficiency by coordinating projects and assignments for 3 team members.
Prepared, calibrated and monitored production levels to achieve targets.
Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Oversaw talented team by actively communicating project information, remedying issues and delivering positive feedback.