Alicia Barrett
Detroit
Summary
Dynamic professional with a proven track record at Dr. Mayura Madani MD, enhancing office efficiency and confidentiality. Excelled in organizational growth and teamwork orientation, significantly improving client service and operational processes. Skilled in cash handling and record keeping, adept at fostering professional relationships and streamlining administrative functions.
Overview
15
15
years of professional experience
Work History
Office Assistant
Dr. Mayura Madani MD
06.2010 - 10.2013
- Responsible for greeting and checking in patients at the front desk
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Personal Assistant
Lesleigh Holmes
01.2013 - 03.2016
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
Information Referral Specialist
Wayne Metro Community Action Agency
03.2016 - 08.2019
- Participated in ongoing professional development, staying current with industry trends and best practices in information referral services.
- Streamlined referral processes for increased efficiency in connecting clients with appropriate resources.
- Promoted inclusivity by creating accessible communication materials and utilizing translation tools when interacting with non-English speaking clients.
- Assisted in the development of marketing materials to promote awareness of available resources within the community.
Office Supervisor
Price Water House Coopers
08.2018 - 12.2022
- Maintained a clean, organized, and professional office environment to support maximum productivity.
- Supported a positive work culture that prioritized teamwork, professionalism, and continuous learning opportunities.
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Complete payroll of all employees
- Complete all new hire orientation
Scale House Clerk
Express Employment
08.2023 - 12.2024
- Assisted in the development of a comprehensive training program for new scale house clerks, resulting in improved performance and reduced turnover.
- Provided excellent customer service, resolving issues quickly and professionally to maintain positive client relationships.
- Reduced processing time for trucks entering or exiting the facility with efficient communication between drivers, dispatchers, and other staff members.
- Conducted regular equipment maintenance checks to ensure proper functioning of scales and related systems.
Education
High School Diploma -
Crossman High School
Detroit, MI06-2006
Skills
- Organizational growth
- Teamwork orientation
- Cash handling expertise
- Record keeping
Timeline
Scale House Clerk
Express Employment
08.2023 - 12.2024
Office Supervisor
Price Water House Coopers
08.2018 - 12.2022
Information Referral Specialist
Wayne Metro Community Action Agency
03.2016 - 08.2019
Personal Assistant
Lesleigh Holmes
01.2013 - 03.2016
Office Assistant
Dr. Mayura Madani MD
06.2010 - 10.2013
High School Diploma -
Crossman High School
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