Alicia Barrow
Nora Programs
Martinsville,VA
5
years of professional experience
Work History
Crew Member
2 MonthsSales Associate
2 Months- Assisted customers with product selections and inquiries to enhance shopping experience.
- Maintained accurate inventory levels through regular stock checks and replenishment activities.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Operated POS terminals and cash drawer balancing.
- Set up new sales displays each week with fresh merchandise.
- Worked with floor team and managers to meet wide range of customer needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Performed cash, card, and check transactions to complete customer purchases.
Crew Member
9 Months- Provided exceptional customer service by efficiently processing orders and addressing inquiries.
- Maintained cleanliness and organization of dining area and kitchen to ensure compliance with health standards.
- Operated kitchen equipment, including fryers and grills, following safety protocols for food preparation.
- Collaborated with team members to optimize workflow during peak hours, enhancing overall service efficiency.
- Processed payments accurately using point-of-sale systems, ensuring smooth transactions for customers.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Library Assistant
3 Months- Assisted patrons with locating materials and using library resources.
- Processed incoming materials for circulation and cataloging efficiently.
- Maintained organization of library collections to enhance accessibility.
- Supported programming efforts by preparing materials for events and activities.
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Answered questions from patrons and helped to find desired materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Placed books on proper shelves when returned to circulation.
- Located library materials, resources and technologies to fulfill patron requests.
Timeline
Crew Member
Nora Programs
02.2013 - 04.2013Read More
Sales Associate
Walmart
10.2012 - 12.2012Read More
Crew Member
Burger King
09.2009 - 06.2010Read More
Library Assistant
Charlevoix Public Library
10.2008 - 01.2009Read More