Alicia Bedwell
Knoxville,TN
Summary
Production and business professional seeking opportunities for career growth. Sales and customer service focused with strong branding knowledge. Ability to problem solve in high pressure situations with a focus in customer centered resolution. Excellent planning and organizational skills complementing team support providing execution of the end goal in a clear, concise manner.
Overview
19
19
years of professional experience
Work History
Advancement Assistant
UT Foundation
01.2022 - 02.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed strategies to streamline and improve office procedures.
- Enhanced team collaboration by serving as liaison between advancement department and other internal departments on joint projects.
- Tested new database system for correct implementation
- Found and Added Chattanooga 2020 Fall class to our database which led to meeting alumni being added to our system wide database.
- Assisted coworkers and staff members with special tasks on daily basis.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to constituent inquiries, addressing concerns effectively, and building strong relationships.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Demonstrated creativity and resourcefulness through development of innovative solutions specifically creating efficiency in importing and exporting Alumni Data..
- Acted as liaison between UTAA Career Services department and alumni to ensure seamless communication regarding student needs and program offerings.
- Managed calendars and coordinated travel arrangements and accommodation for senior-level staff to optimize schedules.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Enhanced alumni communication channels by managing social media platforms.
- Provided administrative support to UTAA Alumni Director and Vice President by assisting in database updates and helping UTAA to exceed University System goals for Alumni Engagement and the Advocacy Network.
- Managed mentorship program connecting current students with experienced alumni in their fields of interest through social media platforms and the University System.
- Partnered with career services to provide job search assistance and resources for Alumni seeking employment opportunities.
- Curated content for alumni website, highlighting achievements and milestones of University's Alumni
- Developed and implemented social media strategy to increase engagement of Alumni and reach new audiences.
- Maintained accurate donor records, ensuring timely updates and efficient retrieval of information when needed.
Fashion and Marketing Model
JTV, Ta Vie And Petsafe
01.2014 - Current
- Surpassed in techniques for visual merchandising and recognizable in over 80 million homes on a daily basis as well as regularly being seen on social media and newest venture Facebook live.
- Petsafe model for upcoming and online advertising campaign
- Assisted in launching Ta Vie's fall and spring boutique collection.
- Appeared on TV commercials to promote consumer goods.
- Remained focused, motivated and professional throughout long shoots and events.
- Researched promoted products to understand overall value proposition.
- Performed well under pressure in fast-paced environments like runway shows or photoshoots ensuring timely project completion.
- Participated in video shoots to promote fashion and beauty products.
- Maintained a strong social media presence to promote brands effectively, gaining thousands of followers and increasing engagement.
- Contributed to the success of marketing campaigns by providing eye-catching visual content for print and digital platforms.
JTV Production Assistant
Jewelry Television
01.2014 - 01.2018
- Managed set with directors, producers and planners before each show for up to date changes on show
- Organized and presented all product before preshow meeting in order for show hosts, show planners and directors to prepare for live show
- Assembled product for close-up shots which includes: selecting correct background, lighting and angle for perfect focusing for live television and potential internet shots
- Served as show hosts' right hand by adapting with their needs as well as producer and directors
- Adapted and executed problem solving skills by being able to anticipate changes in shows.
- Trained new employees in live show assistance light box captures, and product management
- Gained extensive knowledge in sales and sales volume as well as product development and execution of the product.
- Enhanced production efficiency by streamlining processes and implementing organizational improvements.
- Collaborated closely with cross-functional teams to ensure seamless integration of production processes.
- Completed logs and reports detailing production data such as volume, materials used, and quality assurance results, helping management make accurate operational decisions.
Barre3
Barre3
01.2013 - 12.2014
- Instructed hour-long classes in unique Barre exercise combining Yoga and Pilates
- Mastered and achieved extensive training sessions to become certified in techniques for Barre3
- Demonstrated excellent communication skills with customers, clients, and staff
- Promoted Barre3 on Social media as well as doing photography to share on social media and expand their brand throughout.
- Educated participants on proper nutrition and healthy lifestyle habits.
- Maintained a clean and inviting environment within the studio space, ensuring optimal conditions for students during classes.
KSC Kreate
KSC Kreate
01.2013 - 04.2014
- Assisted organization in photo shoots
- Demonstrated strong organization skills as on set Production Assistant for shoots. This included clients like Wal-Mart and Essence
- Strengthened problem solving skills by addressing any on set issue
- Mastered KSC Kreate database and tracked product and skus as needed
- Managed the set to maximize efficiency of live shoot.
- Managed and organized photo database using consistent naming conventions and key-wording for search optimization.
- Supported photographers in achieving desired visual outcomes through careful composition and framing techniques.
- Collaborated with creative teams to produce visually compelling content, meeting project deadlines.
Contributions Coordinator
JTV
01.2007 - 01.2008
- Reviewed requests and prepared agenda for monthly meetings with all of board members and executives
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Gathered and organized materials to support operations.
- Attended monthly committee meetings to review proposals sent to JTV for financial assistance and kept minutes.
- Coordinated donations, as well as, declines to outside organizations
- Championed with local organizations to ensure their goal was met and ensure JTV's presence was represented
- Represented JTV at many charity functions helping JTV to maintain connections with many nonprofit organizations in Knoxville and surrounding areas.
Jewelry Television- Compensation and Benefits Assistant
JTV
01.2005 - 01.2007
- Assisted benefits team in daily benefits administration
- Created employee education programs to improve understanding of benefits packages and increase utilization.
- Implemented smoking cessation program and conducted research for an overall wellness initiative
- Carried out Company's walking program.
- Organized resources, records and personnel to accomplish aggressive targets.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Maintained accurate records of employee benefit enrollments, ensuring timely updates and adjustments as needed.
- Negotiated and managed contracts with health insurance providers to secure cost-effective employee coverage.
- Administered performance-based incentive and bonus plans, encouraging employee excellence.
Education
High School Diploma -
Skills
- 90 hours of education in Real Estate classes to pursue Tennessee Real Estate License
- Computer Knowledge - in Word, Excel and Power Point
- Adobe Photoshop Lightroom and Photoshop
- Familiar with database navigation
- Familiar with Cava and Wordpress
Timeline
Advancement Assistant
UT Foundation
01.2022 - 02.2023
Fashion and Marketing Model
JTV, Ta Vie And Petsafe
01.2014 - Current
JTV Production Assistant
Jewelry Television
01.2014 - 01.2018
Barre3
Barre3
01.2013 - 12.2014
KSC Kreate
KSC Kreate
01.2013 - 04.2014
Contributions Coordinator
JTV
01.2007 - 01.2008
Jewelry Television- Compensation and Benefits Assistant
JTV
01.2005 - 01.2007