Summary
Overview
Work History
Education
Skills
Timeline
Generic

ALICIA BERTINO

Summary

Motivated and results-driven college student with hands-on leadership, and customer service excellence. Demonstrated strong organizational and communication skills. Adept in social media marketing and office technology programs. Passion for hands-on learning, applying practical solutions to consistently complete projects efficiently. Seeking an opportunity to gain corporate experience to further the mission of a company, leveraging a strong work ethic, a passion for learning, and a collaborative spirit.

Overview

2
2
years of professional experience

Work History

Restaurant Manager

Jeremiah's Italian Ice at Freedom Street Social
Arvada, CO
06.2022 - 08.2024
  • Led new employee training, was accountable for store opening and closing, and drove excellent service operations, increasing sales.
  • Developed and implemented marketing strategies to increase brand awareness, and attract new customers.
  • Maintained high customer satisfaction, ensuring a premium customer experience through service and addressing customer feedback.
  • Scored 100% in customer experience during secret shopper assessments.
  • Devised strategies for improving efficiency in the kitchen operations.

Real Estate Intern

The Urban Mountain Team
Denver, CO
06.2023 - 09.2023
  • Managed advertising and marketing campaigns, increasing buyer awareness.
  • Provided administrative support by coordinating open houses, and scheduling showings.
  • Facilitated communications between prospective buyers, sellers, and real estate brokers.
  • Utilized various computer software programs to create flyers, brochures, and websites.

Education

Bachelor's Degree - Mechanical Engineering

San Diego State University
San Diego
05.2028

Skills

  • Google Suite
  • Canva
  • Customer service
  • Collaboration
  • Analytical thinking
  • Marketing and advertising
  • Attention to detail
  • CAD software
  • Strong work ethic
  • Problem solving

Timeline

Real Estate Intern

The Urban Mountain Team
06.2023 - 09.2023

Restaurant Manager

Jeremiah's Italian Ice at Freedom Street Social
06.2022 - 08.2024

Bachelor's Degree - Mechanical Engineering

San Diego State University
ALICIA BERTINO