ALICIA BLACK BRUMFIELD
Atlanta,GA
Summary
Highly focused and ambitious Human Resources Manager bringing 20+ years management experience with extensive customer service, public relations and philanthropic background. Astute and proactive problem-solver possessing elevated business and operations acumen honed through progressive career history and diverse industries knowledge. Talented in key HR functions, corporate compliance, training, development and retention-promoting relationship building.
Overview
21
21
years of professional experience
Work History
Chief People Officer/Operations Compliance Manager
Black Crown Consulting
Atlanta, GA
06.2014 - Current
- Developed comprehensive human resource policies and procedures to ensure compliance with applicable laws and regulations.
- Conducted performance reviews, salary surveys and job evaluations to maintain competitive compensation levels.
- Created a culture of inclusion through diversity initiatives, employee engagement activities and team building exercises.
- Managed recruitment efforts including posting open positions, conducting interviews, onboarding new hires, administering pre-employment assessments and training programs.
- Researched industry trends in order to develop innovative solutions that would enable company growth.
- Advised senior leadership on regulatory compliance matters related to business operations.
- Engaged proactively with business functions to understand needs, filter suggestions and communicate needs to help improve business outcomes.
- Interpreted laws, rulings and regulations for individuals and businesses.
- Structured HR consulting services to support clients during organizational developments and changes.
- Provided guidance on employee relations issues such as conflict resolution, disciplinary actions and workplace grievances.
People & Culture Business Partner
JLB Group Tech, LLC
Atlanta, GA
10.2022 - 03.2024
- Developed and implemented strategies to improve operational performance, customer satisfaction and business growth.
- Collaborated with senior management teams to identify and address organizational challenges, utilizing data-driven insights.
- Provided guidance on best practices for optimizing processes related to sales, marketing and finance operations.
- Maintained in-depth knowledge of legal requirements related to day-to-day management of Partners, reducing legal risks, and ensuring regulatory compliance.
- Negotiated contracts with vendors to ensure the company received competitive pricing and quality products and services.
- Identified opportunities for cost savings through process improvement initiatives.
- Advised senior leadership on regulatory compliance matters related to business operations.
Business Consultant/ Legal Practice Manager
Law Office of TMG, PC
Atlanta, GA
08.2015 - 09.2022
- Conducted surveys of customer satisfaction to identify areas of improvement.
- Provided strategic advice to senior management teams on how to maximize profits and streamline operations.
- Reviewed corporate policies for compliance with applicable laws and regulations.
- Assessed current systems for effectiveness in meeting organizational goals.
- Evaluated existing processes for efficiency gains utilizing Agile principles.
- Streamlined operational efficiencies by delivering recommendations for knowledge-base processes and procedures.
- Consulted with business customers and presented payment card solutions to help businesses streamline expense management and optimize cash flow.
- Conducted regular meetings with staff to discuss operational issues and ensure proper communication between departments.
- Supported entire practice's staff, which boosted efficiency and improved overall process flow.
Medical Practice Administrator
Allstar Orthopedics, PLLC
Gulf Coast, MS
06.2003 - 04.2014
- Managed financial operations including budgeting, billing, accounts receivable and payable, payroll, purchasing, and auditing.
- Coordinated medical staff recruitment activities for physicians, mid-level providers, nurses and other healthcare professionals.
- Ensured that all patient care areas were properly staffed with qualified personnel while meeting budgetary constraints.
- Created a comprehensive training program for new employees to ensure they are knowledgeable about organizational policies and procedures.
- Conducted regular meetings with department heads to discuss current issues or concerns related to practice operations.
- Implemented strategies to improve operational efficiency within the practice setting.
- Monitored employee performance on an ongoing basis to ensure quality standards were being met.
- Developed strategic plans for growth opportunities within the practice.
- Collaborated with marketing teams to create promotional materials used in advertising campaigns.
- Created and implemented policies and procedures for effective practice management.
- Supported entire practice's staff, which boosted efficiency and improved overall process flow.
- Complied with AKS, ABC, OSHA and HIPAA regulations.
- Created and maintained electronic record management (EMR) systems to store data and develop reports.
Education
Master of Science - Corporate Compliance And Ethics emphasis HR
Fordham University School of Law
The Bronx, NYBachelor of Science - Industrial Engineering
Georgia Institute of Technology
Atlanta, GASkills
- Diversity and Inclusion
- Succession and Workforce Planning
- Change Management
- Operations Management
- Organizational Development
- Agile Compliance Management
- Policy Implementation
- Human Resources Management
- Vendor Contract Management
- Strategic leadership
- Employee Relations
- Practice Management
Timeline
People & Culture Business Partner
JLB Group Tech, LLC
10.2022 - 03.2024
Business Consultant/ Legal Practice Manager
Law Office of TMG, PC
08.2015 - 09.2022
Chief People Officer/Operations Compliance Manager
Black Crown Consulting
06.2014 - Current
Medical Practice Administrator
Allstar Orthopedics, PLLC
06.2003 - 04.2014
Master of Science - Corporate Compliance And Ethics emphasis HR
Fordham University School of Law
Bachelor of Science - Industrial Engineering
Georgia Institute of Technology
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