Alicia Blake

• Served as a trusted resource for colleagues seeking guidance on complex access issues, sharing expertise and offering practical solutions to address challenges.
• Processed payments using cash and credit cards, maintaining accurate records of transactions.
• Facilitated communication between patients and various departments and staff.
• Applied administrative knowledge and courtesy to explain procedures and services to patients.
• Maintained strict confidentiality of sensitive patient data in compliance with HIPAA regulations, safeguarding personal information from unauthorized access or disclosure.

• Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
• Cultivated positive, productive team environments, resolving conflicts quickly.
• Worked effectively in fast-paced environments.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Proven ability to learn quickly and adapt to new situations.

• Acted as an ambassador to the Sprinkles brand and culture.

• Provided attention to detail to make sure all products met high quality standards and exceeded customer expectations.

• Demonstrated exceptional teamwork skills.

• Stocked and rotated department products to ensure freshness and date control; restocked and used supply items efficiently to eliminate waste and to maintain the lowest supply cost.

• Demonstrated a high level of initiative and creativity while tackling difficult tasks.

• Minimized loss due to theft or damage by implementing strict security measures throughout the showroom floor area.
• Skillfully negotiated deals with suppliers, securing attractive pricing options while maintaining exceptional quality standards.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
• Conducted regular audits of displayed items, maintaining an accurate representation of available products for clientele.