Alicia Bontemps
Miami,
Summary
Compassionate, client-centered mental health professional with extensive experience supporting individuals in school-based and substance use treatment environments. Committed to meeting clients where they are, fostering a safe and supportive atmosphere that promotes growth, healing, and self-awareness. Proven expertise in addressing substance use disorders and co-occurring mental health challenges, including depression, anxiety, bipolar disorder, and schizophrenia. Recognized for a calm, empathetic presence in both individual and group settings, emphasizing collaboration, consistency, and ethical care to facilitate meaningful connections and lasting change.
Overview
5
5
years of professional experience
Work History
Primary Mental Health Counselor
Banyan Treatment Centers
10.2024 - Current
- Provide direct support and counseling services to clients with substance use disorders and co-occurring mental health conditions, including depression, anxiety disorders, bipolar disorder, and schizophrenia.
- Facilitate psychoeducational and therapeutic group sessions focused on coping skills, relapse prevention, emotional regulation, and recovery support.
- Develop and coordinate individualized discharge plans to ensure continuity of care, including referrals to outpatient services and community resources.
- Serve as a peer leader, modeling recovery-oriented behaviors, supporting client engagement, and fostering a therapeutic community.
- Collaborate with multidisciplinary treatment teams to support client progress and maintain accurate clinical documentation.
School Counselor
Cristo Rey Miami High School
07.2023 - 07.2024
- Developed and implemented comprehensive counseling programs to support students’ academic, emotional, and behavioral needs.
- Provided individual and group counseling services throughout the academic year.
- Collaborated with teachers, administrators, and parents to implement intervention strategies, contributing to a 10% reduction in disciplinary incidents.
- Delivered crisis intervention and de-escalated high-risk situations to ensure student safety.
- Maintained accurate and confidential student records and documentation.
Medical Receptionist
Dr. Thrower’s Med Spa
08.2020 - 08.2023
- Coordinated patient scheduling, intake, insurance verification, and billing support.
- Maintained HIPAA-compliant records and managed high-volume administrative workflows.
- Served as a primary point of contact for patients and providers.
Graduate Assistant
Nova Southeastern University, College of Psychology
08.2020 - 08.2022
- Supported academic and administrative functions within the College of Psychology.
- Assisted faculty with research, coursework coordination, and student support.
Mental Health Intern
AMIkids Greater Fort Lauderdale/North Miami Beach
08.2021 - 05.2022
- Assisted with intake assessments and diagnostic evaluations under licensed supervision.
- Facilitated individual and group therapy sessions using evidence-based practices.
- Collaborated on treatment planning and progress documentation.
- Participated in clinical supervision and professional development.
Education
M.S. - Clinical Mental Health Counseling
Nova Southeastern University
Davie, FL12.2022
B.S. - Psychology & Sociology
Nova Southeastern University
Davie, FL05.2020
Skills
- Substance Use & Co-Occurring Disorders
- Individual & Group Counseling
- Crisis Intervention
- Discharge Planning & Care Coordination
- Clinical Documentation
- HIPAA Compliance
- Cultural Competence
- Treatment Planning
- Building rapport
- Suicide prevention
- Multicultural competence
- EMR software
Affiliations
Black Student Union, Caribbean Student Association, Psychology Club
LANGUAGES
Haitian Creole (Native/Bilingual)
English (Native/Bilingual)
Spanish (Professional Working Proficiency)
French (Limited Working Proficiency)
Timeline
Primary Mental Health Counselor
Banyan Treatment Centers
10.2024 - Current
School Counselor
Cristo Rey Miami High School
07.2023 - 07.2024
Mental Health Intern
AMIkids Greater Fort Lauderdale/North Miami Beach
08.2021 - 05.2022
Medical Receptionist
Dr. Thrower’s Med Spa
08.2020 - 08.2023
Graduate Assistant
Nova Southeastern University, College of Psychology
08.2020 - 08.2022
B.S. - Psychology & Sociology
Nova Southeastern University
M.S. - Clinical Mental Health Counseling
Nova Southeastern University