Alicia Brask
Corona,CA
Summary
I have superior skills in a fast-paced environment. I work well under pressure and am goal oriented. My experience is excellent; my voice is friendly, helpful, and professional. I am computer literate.
Experienced with food preparation and customer service. Utilizes teamwork and communication to enhance dining experience. Track record of maintaining cleanliness and adhering to safety standards.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Dog Caretaker
Self Employed Services
06.2024 - Current
- Ensured safety of dogs under supervision through close monitoring and adherence to owner''s instructions.
- Provided overnight care for clients'' pets, offering peace of mind during vacations or extended travel plans.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Increased client retention with excellent communication skills, providing regular updates on their pet''s wellbeing.
- Enhanced dog owners'' satisfaction by providing attentive care and maintaining a clean environment for their pets.
- Gave animals proper attention to promote secure environment in owner's absence.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Communicated professionally with pet owners via phone, email, and text.
- Prepared food and water following instructions from pet owners.
Food Service Worker
Southern Kern Unified School District
08.2013 - 11.2023
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Improved dining experience by maintaining clean and organized eating area.
- Greeted customers and answered inquiries regarding menu items and specials.
Meals on Wheels Worker / Driver for Seniors
Hummel Hall
09.2013 - 10.2019
- Customer Service
- Food preparation and production
- Follow food safety and sanitation guidelines
- Meals on Wheels delivery
- Janitorial
- Maintained a clean and organized delivery vehicle for optimal efficiency and safety during daily routes.
- Developed positive relationships with clients through attentive communication and respectful engagement during deliveries. Communicated with Animal control when circumstances occurred.
- Ensured timely delivery of meals to clients, contributing to their overall well-being and satisfaction.
- Raised awareness about Meals-On-Wheels services within the community through various outreach activities.
- Assisted in training new staff members on company procedures, reinforcing high standards of performance across the board.
- Facilitated communication between clients and management, addressing concerns promptly and effectively.
- Championed organizational values by demonstrating professionalism, dedication, empathy towards both colleagues as well as clientele.
Selling Associate
JC Penney’s
01.2010 - 01.2012
- Jewelry sales
- Knowledge of gems and diamonds
- Customer care and services / Jewelry & watch repair
- Register experience, open/close experience – Inventory
- Team player
Secretary
Rosamond Hoops Club
01.2010 - 01.2011
- Volunteer – Organizing fundraisers/events (Basketball-related)
- Record and take notes at all meetings
- Schedule all meetings and notify/bookkeeping
Sales Representative
Rent A Geek
01.2008 - 01.2009
- Handled with accuracy an average of 30 inbound calls per day
- Serviced all customer inquiries about billing and programming
- Loaded and reloaded all computer types (Windows XP/Microsoft Word)
Assistant Manager
TPA & Associates
01.2006 - 01.2008
- Managed 147 MHP units
- Made/received approximately 30 calls per day
- Received all rent payments, sent notices, filed, copied, and faxed
Education
High School -
Glendale High School
Glendale, CA01.1984
Skills
- Customer Service
- Windows XP
- Microsoft Word
- Adaptability and dependability
- Valid Driver's license
- Clean background check
- First aid knowledge
- Client communication
- Pet care needs
- Safety protocols
Timeline
Dog Caretaker
Self Employed Services
06.2024 - Current
Meals on Wheels Worker / Driver for Seniors
Hummel Hall
09.2013 - 10.2019
Food Service Worker
Southern Kern Unified School District
08.2013 - 11.2023
Selling Associate
JC Penney’s
01.2010 - 01.2012
Secretary
Rosamond Hoops Club
01.2010 - 01.2011
Sales Representative
Rent A Geek
01.2008 - 01.2009
Assistant Manager
TPA & Associates
01.2006 - 01.2008
High School -
Glendale High School
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