Alicia Buford
El Cajon,CA
Summary
To work in a challenging position where my administrative, financial, organizational and interpersonal communication skills will be utilized, and career advancement opportunities are present.
Overview
24
24
years of professional experience
Work History
Home Care Service Assistant
Kaiser Permanente
01.2007 - Current
- Company Overview: Remote Home Care Service Assistant - Home Health
- Operating in a high volume, high structured back-office environment responding to incoming/outbound calls.
- Using guidelines & protocols for multiple departments in confirming benefits, intake of home health, palliative and hospice referrals, scheduling appointments, cancelling in various departments, rescheduling, and composing message for physicians/providers, nurses.
- Must perform all duties while meeting standards of performance for quality and productivity.
- Remote Home Care Service Assistant - Home Health
Administrative Assistant
TriStaff Group
11.2005 - 12.2006
- Company Overview: Administrative Assistant
- Answering high volume of incoming calls (150 per day) utilizing a 20-line phone system, appointment setting, registration and data entry using Searchware software, references verifications, organization of timecards, typing of resumes, letters, retainers and invoices as needed, as well as general office duties.
- Administrative Assistant
Admin Asst. to HR
Cornerstone (Formerly Taylor Frager, Inc.)
09.2001 - 10.2005
- Company Overview: Admin Asst. to HR
- Responsibilities: payroll using AS400 software, sorting & distribution of checks, workers comp & preparation of various reports planning of company events and staff meetings, assisted the estimating department, maintained & conducted solicitation of subcontractor’s distribution of plans, tracking of bid & general office duties.
- Admin Asst. to HR
Education
Associates Degree Radiology Imaging - Limited Radiology
California College
San Diego, CA01-2005
Skills
- Perform well under pressure
- Prioritizing workload
- Self-motivated
- Good judgment
- Discreet
- Reliable
- High level of initiative
- Ability to work independently
- Team member
- Excellent written communication skills
- Excellent verbal communication skills
- Attention to detail
- Computer literate
- Typing speed of 55 WPM
Timeline
Home Care Service Assistant
Kaiser Permanente
01.2007 - Current
Administrative Assistant
TriStaff Group
11.2005 - 12.2006
Admin Asst. to HR
Cornerstone (Formerly Taylor Frager, Inc.)
09.2001 - 10.2005
Associates Degree Radiology Imaging - Limited Radiology
California College
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