Alicia Calderon
Lake Worth,FL
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling, and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills. I am an ambitious, career-focused job seeker, anxious to obtain an entry-level Pharmacy Technician position to help launch my career while achieving company goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
Boynton Beach, FL
01.2023 - Current
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Strong in doing production. I work fast and efficiently, especially with high numbers of prescriptions to prepare.
- Resolved customer complaints promptly while maintaining professionalism at all times
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Maintained proper storage and security conditions for drugs.
- Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
- Flagged potential side effects and allergies to prescribed medications for patients.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Organized inventory in the stockroom according to expiration dates.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
Cashier
Marshalls
Greenacres City, FL
02.2022 - 12.2022
- Trained new retail team members in customer service and company policies.
- Engaged customers in pleasant conversation while completing cash register transactions.
- Kept clean, organized, and well-stocked checkout areas.
- Promoted reward programs and store cards.
- Provided information to customers on products or services.
- Answered questions about store policies and addressed customer concerns.
Office Secretary
ATAX
Lake Worth, FL
03.2020 - 05.2021
- Experience with customer services with front desk duties.
- Perform general office duties such as filing, answering telephones, and handling routine correspondence.
- Operate computers programmed with accounting software to record, store, no analyze Information
- Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
- Calculate, prepare, and issue bills, invoices, account statements, and other financial statements according to established procedures
Education
High School Diploma -
John I. Leonard High School
Greenacres, FL05-2022
Some College (No Degree) - Seeking AS in Nursing
Palm Beach State College
Lake Worth, FLSome College (No Degree) -
Florida Atlantic University
Boca Raton, FLSkills
- Insurance Billing
- Drug Inventory Control
- Insurance Verification
- Medication Dispensing
- Pharmacy Operations
- Supply Restocking
- Workflow Optimization
- Resolving Customer Issues
- Troubleshooting Malfunctioning Equipment
- HIPAA
- FDA Drug Safety Guidelines
- Team Collaboration
- English/ Full Professional Proficiency
- Spanish/ Working Proficiency
Certification
- Licensed Registered Pharmacy Technician
Timeline
Pharmacy Technician
CVS Pharmacy
01.2023 - Current
Cashier
Marshalls
02.2022 - 12.2022
Office Secretary
ATAX
03.2020 - 05.2021
High School Diploma -
John I. Leonard High School
Some College (No Degree) - Seeking AS in Nursing
Palm Beach State College
Some College (No Degree) -
Florida Atlantic University