Alicia Campbell
Mountlake Terrace,WA
Summary
Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Hairstylist
The Shop
03.2011 - Current
- Built a loyal clientele ( currently over 125 Clients) through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
- Established strong relationships with local businesses for cross-promotional opportunities benefiting both parties involved.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Processed payments, entering sales in register for prompt customer service.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Educated customers on products to maximize benefits.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Answered phone calls and emails to schedule client appointments.
- Developed loyal following of clients by providing high-quality services.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Maintained regular client list and successfully handled walk-in customers.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
Hairstylist
Tight Cuts
10.2007 - 10.2010
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
Education
Cosmetology License -
Gene Juarez Academy North Seattle
Seattle08.2007
High School Diploma -
Fred C. Beyer High School
Modesto, CA05.2006
Skills
- Men and women haircuts
- Client consultation
- Hair styling techniques
- Decision-Making
- Dye and Tint Application
- Moustache Trimming
- Outstanding client retention
- Hair extensions
- Styling Suggestions
Certification
- Licensed Cosmetologist - August 2007 to present
Timeline
Hairstylist
The Shop
03.2011 - Current
Hairstylist
Tight Cuts
10.2007 - 10.2010
Cosmetology License -
Gene Juarez Academy North Seattle
High School Diploma -
Fred C. Beyer High School
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