Alicia Canchola
Imperial,CA
Summary
Compassionate care provider. Dedicated to enhancing client well-being through effective medical support. Strong problem-solving abilities and emotional companionship skills have led to significantly improved patient outcomes. Seeking opportunities to further contribute to customer care in a supportive environment. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications.
Overview
4
4
years of professional experience
Work History
Pet Care Associate
PetSmart
01.2026 - Current
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
- Supervised animals during group play sessions, checking for aggressive behavior and to prevent biting among dogs.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Administered medications to animals in treatment and documented changes in condition.
- Kept animals clean and free of contaminants to promote optimal health.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Maintained equipment and facility to keep animal care environment and tools in good working order.
Elderly Caregiver
IHSS
04.2024 - Current
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted disabled client to support independence and well-being.
- Transported individual to events and activities, medical appointments, and shopping trips.
- Maintained clean, safe, and well-organized patient environment.
- Provided safe mobility support to help patient move around personal and public spaces.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Family Babysitter
Myself
01.2022 - Current
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Led indoor and outdoor activities to entertain and occupy children.
- Communicated positively with children and guardians.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Prepared healthy, age-appropriate snacks and meals.
Seasonal Checkout Advocate
Target
10.2025 - 01.2026
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Performed cash, card, and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Operated cash register to record transactions accurately and efficiently.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
Distribution Associate
Pioneers Memorial Healthcare District
06.2025 - 09.2025
- Prepared boxes, pallets and crates for outgoing shipments.
- Received loads, checked merchandise and tagged with warehouse IDs.
- Inspected merchandise for damage and discrepancies with documentation.
- Documented inventory movements in WMS using handheld scanners.
- Prioritized and rearranged tasks to meet changing demands.
- Safely and securely loaded items to prevent damage during transport.
- Monitored tasks and staff assignments to deliver projects under-budget and on-time.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Teachers Assistant
Imperial Valley College
04.2022 - 06.2024
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Supported classroom activities, tutoring, and reviewing work.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
Education
No Degree - Nursing
Imperial Valley College
Imperial, CA12-2026
High School Diploma -
Mt. Signal Virtual Academy
El Centro, CA05-2023
Skills
- Personalized animal care
- Facility maintenance
- Scheduling appointments
- Medication administration
- Positive pet interaction
- Owner paperwork completion
- Health and safety standards
- Shipment receiving
- Cleaning procedures
- Computer skills
- Customer service and assistance
- Effective customer communication
- Managing paperwork
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- I enjoy helping others and giving back to the community
- Coding and Programming
- Web Development and Design
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Passionate about balancing physical health with mental and emotional wellness
- Animal Care
- Reading
- Artificial Intelligence (AI) and Machine Learning
- Personal Development and Self-Improvement
Timeline
Pet Care Associate
PetSmart
01.2026 - Current
Seasonal Checkout Advocate
Target
10.2025 - 01.2026
Distribution Associate
Pioneers Memorial Healthcare District
06.2025 - 09.2025
Elderly Caregiver
IHSS
04.2024 - Current
Teachers Assistant
Imperial Valley College
04.2022 - 06.2024
Family Babysitter
Myself
01.2022 - Current
No Degree - Nursing
Imperial Valley College
High School Diploma -
Mt. Signal Virtual Academy