ALICIA CARMICHAEL
Jonesboro,GA
Summary
To secure a position where I can utilize my hard-working abilities, professionalism and affective skills which can benefit my employer and can be a service to others. I'm a leader that interacts with people from diverse cultures and backgrounds. Team motivator and a natural leader. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Supervisor
AlliedUniversal Security
Atlanta, GA
11.2006 - Current
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Created new strategies for improving customer service standards within the organization.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Trained new employees on company policies, job duties, and performance expectations.
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Monitored security operations to ensure compliance with established procedures and standards.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
- Analyzed employee behaviors and identified any suspicious activities or potential breaches in security protocols.
Assistant Branch Manager/ Security Officer/ Security Reception
Jurney & Associates Inc.
Ellenwood, GA
09.2021 - 06.2024
- Making sure all posts are filled and covered.
- Interview candidates applying for a position and ensuring that all time cards were submitted in a timely manner.
- Scanning ALL employees that exit the warehouse to ensure no theft is taking place.
- Provided training to new employees on company policies and procedures.
- Recruited new staff members through job postings and conducting interviews.
Education
BERKELEY COLLEGE - Medical Coding and Billing
12.2019
Essex County College - Radiology
Newark05.1995
High School Diploma - Essex County Vocational HS
Bloomfield06.1994
Skills
- Fast Learner
- Computer Skills
- Communications
- Leadership
- Microsoft Word
- Microsoft Excel
- Management
- First Aid
- Medical Terminology
- Reliability
- Scheduling
- Closed-Circuit Television Systems (CCTV)
- Cardiopulmonary Resuscitation (CPR)
- Customer Service
- Professionalism
- Administrative Support
- Positive and professional
Languages
English
References
References available upon request
Timeline
Assistant Branch Manager/ Security Officer/ Security Reception
Jurney & Associates Inc.
09.2021 - 06.2024
Supervisor
AlliedUniversal Security
11.2006 - Current
BERKELEY COLLEGE - Medical Coding and Billing
Essex County College - Radiology
High School Diploma - Essex County Vocational HS
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