Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alicia Carter

Concord,ARKANSAS

Summary

My expertise in quality inspection and commitment to safety protocols led to a marked improvement in workplace safety and product standards. Skilled in fostering team collaboration, I drive continuous improvement and innovation.

Quality assurance professional prepared to contribute to maintaining high standards in product inspection and compliance. Background includes thorough experience in identifying defects and ensuring adherence to industry regulations. Reliable team collaborator focused on achieving results and adapting to evolving project requirements, with strong analytical skills and attention to detail.

Overview

8
8
years of professional experience

Work History

Qa Technical

George’s
02.2024 - Current
  • Supported client presentations with compelling visual aids demonstrating proposed mechanical solutions.
  • Increased production capacity through the implementation of lean manufacturing principles and automation technologies.
  • Enhanced safety protocols by identifying potential hazards and implementing corrective measures.
  • Streamlined maintenance procedures, increasing overall equipment availability and uptime.
  • Assisted in the development of new products from concept to launch, adhering to strict timelines and budget constraints.
  • Managed vendor relationships to ensure timely delivery of high-quality materials at competitive prices.
  • Participated in quality audits, addressing non-conformances and driving continuous improvement efforts.

Customer service

Babylon health
01.2022 - 12.2022
  • Provided excellent customer service, fostering repeat business from satisfied patrons.
  • Provided exceptional customer service while managing appointment scheduling efficiently.
  • Provided exceptional customer service through timely communication and problem resolution.

QA Technician

Peco
11.2018 - 09.2021
  • Mentored and coached team members on QA topics and strategies.
  • Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
  • Reported progress, test metrics and results to project stakeholders.
  • Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
  • Acted as a liaison between the QA team and other departments such as Development, Customer Support, and Product Management, ensuring effective communication throughout all stages of the project lifecycle.
  • Reduced defect rates through meticulous attention to detail during code reviews, working closely with developers to address any identified issues quickly.
  • Identified and documented discrepancies between expected and actual outcomes, contributing to overall software quality improvement.
  • Documented testing procedures for developers and future testing use.

Dietary Aid

White River Medical Center
10.2016 - 11.2018
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Followed all food safety regulations while preparing meals for patients.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
  • Discarded outdated food products and maintained waste disposal procedures.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.
  • Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
  • Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
  • Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.

Education

Uaccb
Batesville, AR

Skills

  • Quality inspection
  • Safety protocols
  • Sampling methods
  • ISO standards
  • Inspection procedures
  • Quality processes
  • Production experience

Timeline

Qa Technical

George’s
02.2024 - Current

Customer service

Babylon health
01.2022 - 12.2022

QA Technician

Peco
11.2018 - 09.2021

Dietary Aid

White River Medical Center
10.2016 - 11.2018

Uaccb

Similar Profiles

CREATE PROFILE
Alicia Carter